Credential Analyst

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Logo of UMass Global Career Bootcamps

UMass Global Career Bootcamps

11 - 50 employees

Advance your career in Software Engineering or Cyber Security with online bootcamps from UMass Global, a leader in higher education.

📋 Description

• Evaluate, process and update student degree audits as program requirements are met • Provide clear and detailed guidance to students, faculty, and staff regarding credentialing requirements, timelines, and procedures • Coordinate with the Advising Office to support students facing complex credentialing challenges or unique circumstances • Contribute to the development and refinement of credentialing processes, policies, and workflows to improve efficiency and student satisfaction • Link licensure documents to student files • Serve as the primary point of contact for UMass Global staff in determining the appropriate credential and/or degree programs for current students • Collaborate and communicate regularly with staff and faculty regarding student progress in meeting program and credential requirements • Respond to student questions regarding licensure requirements • Process, review, and recommend students to the Commission on Teaching Credentialing (CTC) for all student teaching, licensure, credential, authorizations and state certificates. Including, but not limited to, out-of-state verifications and student qualifications for supplementary authorizations. • Serve as the liaison to County Offices, School Districts, and other entities in the school system in regards to licensure requirements • Assist the Assistant Director, Credentials and Assistant Director of Clinical Practice with gathering data for state and federal reports • Attend CTC workshops for credential analysts and conferences

🎯 Requirements

• Bachelor’s degree or equivalent combination of education and work experience • Prior training as a recommending agent by the CTC is preferred • Experience with student teaching placement, accreditation and credential processes is preferred • High level of team experience and customer service • Ability to use technology to improve efficiency and processing overall work flow • Knowledge of P-12 system and organization in regards to MOU and Human Resources processing • Knowledge of CTC and Accreditation policies in regards to licensure and student teaching • Proven ability to handle sensitive information and maintain confidentiality • Knowledge of credentials and accreditation policies • Able to work in a complex process system of auditing, evaluating and analyzing information environment • Exceptional written and verbal communication skills with the ability to draft professional correspondence and accurately interpret and convey credentialing requirements, timelines, and processes • Strong attention to detail, with the ability to verify records and ensure compliance with regulatory standards • Excellent organizational skills, including effective planning and time management to meet deadlines • Demonstrated ability to foster and maintain cooperative working relationships.

🏖️ Benefits

• Health: Medical, dental, and vision coverage with spending account options. • Work-Life Balance: Remote options, flexible schedules, 1/2 day Fridays (biweekly), generous time off, including paid holidays and a paid winter break. • Financial Security: Life, disability, accident, legal, identity protection, and student debt support. • Retirement: 403(b) plan with a Roth option. 3% non-elective contribution and up to 6% match for a 9% total employer contribution! • Education: Tuition discounts for employees and family and Tuition Exchange program with other universities. PSLF eligible employer. • Wellness: Counseling services, Free Calm Health subscription and year-round wellness programs.

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