Director, AI/ML, GenAI & Intelligent Automation – Finance Technology

Job not on LinkedIn

November 21

🗻 New Hampshire – Remote

Although this job is listed in New Hampshire, this company may be open to hiring remote in other states.

+3 more states

🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌲 North Carolina – Remote 🎸 Tennessee – Remote

💵 $178.8k - $215.2k / year

⏰ Full Time

🔴 Lead

💸 Financial Planning and Analysis (FP&A)

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Universal Music Group, Inc.

WebsiteLinkedInAll Job Openings

Media • Entertainment • Technology

Universal Music Group, Inc. is a leading global music company that provides music-based entertainment. The company is home to some of the world's greatest artists, innovators, and entrepreneurs in the music industry. With a focus on leveraging digital technology, Universal Music Group develops new services, platforms, and business models to enhance the delivery of music and related content. They operate various websites, applications, and services to maintain connections between artists and their fans. The company is dedicated to offering new commercial and artistic opportunities and operates with an emphasis on digital innovation and data privacy.

2 - 10 employees

Founded 1934

📱 Media

📋 Description

• Establish and lead the AI/ML/IPA Center of Excellence (CoE) to define the strategy, operating model, and governance for intelligent automation across FASST and Global Finance Technology • Develop and execute a multi-year roadmap to embed AI, ML, and GenAI into Finance processes (R2R, O2C, P2P) to drive measurable business outcomes • Partner with Finance and Technology leadership to identify, assess, and prioritize automation and AI opportunities • Serve as a thought leader on emerging AI, GenAI, and automation trends, ensuring alignment with enterprise digital transformation strategies • Build and lead a global, cross-functional CoE team of automation engineers, business analysts and solution architects • Define frameworks and best practices for model management, automation lifecycle, and responsible AI governance • Create reusable assets, reference architectures, and scalable solutions that accelerate delivery and adoption • Lead enablement initiatives to upskill teams and promote a data- and automation-first culture across Finance and Technology • Design, develop, and operationalize AI/ML, GenAI, and automation solutions leveraging enterprise-grade platforms such as Azure AI, Google Cloud AI, AWS AI, OpenAI, and related ecosystems • Deliver automation solutions that integrate with ERP, analytics, and workflow systems to improve efficiency, accuracy, and insights • Implement intelligent process automation (IPA) solutions using RPA, NLP, ML pipelines, process mining, and LLM-based copilots • Ensure scalability, reliability, and sustainability of deployed AI/automation systems through continuous monitoring and optimization • Collaborate with Global Finance Operations (GFO) and regional Finance leaders to align automation initiatives with global business priorities • Partner with FASST delivery teams, data platform owners, and enterprise architects to ensure solutions align with enterprise architecture and security standards • Engage with strategic technology vendors and cloud partners to co-innovate and explore next-generation AI/automation capabilities • Define and monitor KPIs to measure automation adoption, ROI, and business impact across Finance processes • Drive continuous improvement by leveraging data-driven insights and AI performance analytics • Evolve the CoE’s strategy and operating model to support scalability, governance, and long-term value creation

🎯 Requirements

• Bachelor’s degree in computer science, Engineering, Finance, or a related field (Master’s preferred) • 15+ years of experience in AI/ML, Intelligent Automation, or Digital Transformation, preferably within Finance or Enterprise Technology • Proven success in establishing and leading an AI/Automation Center of Excellence (CoE) within a global organization • Strong expertise across AI/ML and GenAI platforms spanning major cloud ecosystems (Azure, AWS, Google Cloud, OpenAI, etc.) • Hands-on experience with RPA tools (UiPath, Automation Anywhere, Power Platform) and AI/ML frameworks (TensorFlow, PyTorch, Scikit-learn, LangChain) • In-depth understanding of Finance processes (R2R, O2C, P2P) and ERP platforms (SAP, Oracle, Workday) • Demonstrated ability to translate business needs into scalable, value-driven technology solutions • Exceptional leadership, communication, and stakeholder management skills, with a collaborative, forward-thinking mindset.

🏖️ Benefits

• Comprehensive medical, dental, vision, and FSA options • 100% coverage for out-patient mental health services • Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year) • A lifetime fertility support allowance of $30,000 to plan participants • Student Loan Repayment Assistance and Tuition Reimbursement • 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation • Flexible Paid Time Off (PTO) for exempt employees • 3-weeks PTO for non-exempt employees • 2-weeks paid Winter Break • 10 Company Holidays (including Juneteenth and Wellbeing Day) • Summer Fridays (between Memorial Day and Labor Day) • Generous paid parental leave for every type of parent