
51 - 200 employees
Founded 2015
đ˝ď¸ Food & Beverage
đĽ Healthcare
âď¸ Travel
Food & Beverage ⢠Healthcare ⢠Travel
UN/COMMON is a Shopify Plus eCommerce agency that partners with direct-to-consumer and consumer goods brands to design and optimize their digital commerce experiences. They offer lifecycle marketing (email & SMS flows), redesign & replatform services (Shopify migrations and custom storefronts), conversion rate optimization, and branding & creative work. UN/COMMON focuses on data-driven retention and full-funnel commerce growth across beauty, food & beverage, health & wellness, fashion, and home verticals.
đ July 13
đ Mexico, Argentina, +4 more countries â Remote
âł Contract/Temporary
đ Senior
đĄ Marketing
đť Ghost score 27%
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51 - 200 employees
Founded 2015
đ˝ď¸ Food & Beverage
đĽ Healthcare
âď¸ Travel
Food & Beverage ⢠Healthcare ⢠Travel
UN/COMMON is a Shopify Plus eCommerce agency that partners with direct-to-consumer and consumer goods brands to design and optimize their digital commerce experiences. They offer lifecycle marketing (email & SMS flows), redesign & replatform services (Shopify migrations and custom storefronts), conversion rate optimization, and branding & creative work. UN/COMMON focuses on data-driven retention and full-funnel commerce growth across beauty, food & beverage, health & wellness, fashion, and home verticals.
⢠Oversee lifecycle marketing strategy for multiple beauty, wellness, fashion, and lifestyle clients across email, SMS, loyalty programs, and pop-ups. ⢠Manage email and SMS program health and develop revenue and engagement growth strategies. ⢠Monitor KPIs including conversion and engagement rates and recommend strategic optimizations. ⢠Manage client accounts, strategic initiatives, deliverables, scope of work, timelines, and client satisfaction. ⢠Supervise deliverables and performance of a Lifecycle Marketing Specialist for shared clients. ⢠Pull data, analyze results, prepare reports, and develop recommendations. ⢠Build automated workflows (drip campaigns), QA workflow logic, and build segmentation in the ESP. ⢠Lead monthly email production workflow management, deadlines, and client timelines. ⢠Coordinate with the design team to execute campaigns from email briefs and meet campaign timelines. ⢠Mentor specialists on client relationship building and technical skills.
⢠5 to 7 years of experience building, executing, and leading lifecycle and retention marketing programs for DTC ecommerce brands. ⢠Expert-level, hands-on experience building and setting up lifecycle marketing programs in Klaviyo, including emails, flows, segments, and campaigns. ⢠Agency experience managing multiple client accounts is required. ⢠Experience developing lifecycle marketing strategies across email, SMS, CRM, customer journeys, segmentation, automation, personalization, and loyalty programs is a plus. ⢠Experience working with Shopify or Shopify Plus ecommerce brands is a plus. ⢠Strong understanding of lifecycle marketing analytics, reporting, A/B testing, experimentation, and optimization. ⢠Proven ability to use marketing performance data to optimize lifecycle campaigns and flows and translate performance into strategic business recommendations. ⢠Excellent client-facing communication, presentation, and relationship management skills, including managing day-to-day client communication for lifecycle marketing work. ⢠Strong organizational and project management skills with the ability to manage multiple priorities. ⢠Bachelor's degree or equivalent professional experience. ⢠Availability to work during EST or CST business hours. ⢠A professional remote work setup that supports camera-on meetings, along with a clean and professional workspace and presentation for client-facing video meetings. ⢠Professional fluency in English is required. ⢠All resumes, CVs, application responses, assessments, and interview communications must be submitted in English. ⢠Preferred: Experience supporting enterprise and high-growth ecommerce brands. ⢠Preferred: Familiarity with additional marketing automation and CRM platforms. ⢠Preferred: Experience presenting strategic recommendations to executive stakeholders. ⢠Preferred: Passion for ecommerce, customer experience, and retention marketing.
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