Collection Specialist

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Uncapped

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

💸 Finance

💳 Fintech

🤝 B2B

Finance • Fintech • B2B

Uncapped is a financial company that provides flexible working capital solutions for high-growth businesses, particularly focusing on Amazon sellers and brands with significant monthly recurring revenues. Uncapped offers a range of financial products, including lines of credit and growth capital, without requiring equity or personal guarantees from the recipients. The company aims to accelerate growth for its clients by offering quick access to capital, transparent fee structures, and personalized service. Uncapped is recognized for its ability to adapt to the unique needs of businesses across various industries, helping to fuel rapid expansion without the traditional constraints of bank loans or equity funding.

📋 Description

• You will get to work with our Collections Lead, Head of Underwriting , CRO, CEO and also the most senior people representing our clients. • You will have a major impact on the Uncapped bottom line and give us a platform for growth by ensuring we minimise our losses and maximise cash flow for investing in the growth of our portfolio. • You need to get a kick out of working in a fast-paced, solutions-oriented environment. Finding the problem is half the battle, coming up with the solution is the prize. • The customer-facing side of the business is central to what we do. We care about each and every one of our borrowers. Their delight is our success. Your interactions with them inform how we grow our business. You’re not a cog in the machine: *you’re a source of information on how we can get better.* • You will join a growing team where your day-to-day is dynamic and employee input into operations is valued. Joining the customer-facing side of the business is a really important task - happy customers are a vital part of our success! • You will be interacting with new and existing customers on a daily basis, ensuring they enjoy a seamless and great experience. Problem-solving, keeping a calm head, and having a ‘can-do’, friendly attitude are essential. • You will need to be well-versed in having difficult conversations with company owners with a view to finding solutions for both parties.

🎯 Requirements

• You have previous experience in a Collections role • You enjoy speaking with customers and having challenging conversations • You have excellent communication skills via the phone, email and live chat • You have a passion for customer service • You’ll show sensitivity and courage to help find the best solutions for our customers who are struggling • You enjoy problem-solving and thinking creatively and independently

🏖️ Benefits

• Unlimited holiday: we believe that well-rested and happy people make the best employees • Competitive compensation plan • Personal growth fund: Raise your game from great to spectacular • Monthly recognition and awards: Celebrate wins big and small • The opportunity to make a big impact every day on the lives of European and US entrepreneurs. • Optional workspaces in Warsaw, London and Atlanta • We can only consider applications from candidates eligible to work in Lithuania without requiring visa sponsorship.