Agile Project Manager – Product Delivery

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Unifin Inc

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2011

🤝 B2B

💸 Finance

B2B • Finance

Unifin Inc is a company offering business solutions focused on Business Process Outsourcing and Accounts Receivable Management. They act as partners to businesses looking to resolve financial obligations and achieve business goals. Unifin emphasizes collaboration, working closely with clients to deliver excellence. The company encourages career growth and invites potential employees to become part of their passionate team. Consumer support and dispute resolution are also key services they provide.

📋 Description

• Serve as the operational backbone and communication bridge for Unifin's product delivery organization • Coordinate and facilitate sprint planning sessions, ensuring stories are ready, dependencies are clear, and teams commit to achievable goals • Lead daily standups (or async alternatives) for both development teams, identifying and escalating blockers same-day • Facilitate sprint retrospectives and backlog refinement sessions, capturing action items and driving continuous improvement • Own sprint retrospective follow-ups to ensure commitments are tracked and closed • Create, maintain, and refine epics, stories, and tasks from business requirements—ensuring clear acceptance criteria and 'ready' status before sprint planning • Enforce consistent tagging, labeling, and status tracking across all projects and teams to enable accurate reporting • Build and maintain dashboards and reports that provide real-time visibility into project status, velocity, burndown, and cycle time • Generate weekly/bi-weekly status reports for leadership (Product Team Committee) on progress, risks, and upcoming releases • Audit story structure and completeness regularly, working with teams to improve estimation and clarity • Maintain a living log of dependencies, risks, and blockers across all active projects • Follow up on blockers relentlessly—escalating to the appropriate owner and tracking time-to-resolution (expect to follow up multiple times, with different people, until it's resolved) • Identify patterns in blockers and flag for process improvement • Act as the escalation path between teams and leadership when blockers require decision-making above team level • Be shameless about persistence—if something doesn't have an owner or answer after 24 hours, you follow up again • Serve as the primary communication hub between the two development teams, ensuring handoff clarity and no gaps in understanding • Facilitate knowledge sharing and best practice dissemination across teams • Maintain a shared view of all in-flight projects, dependencies, and timelines visible to all stakeholders • Identify and communicate conflicts, overlaps, or misalignment in project planning to the Product Team Committee early • Drive cross-functional collaboration by connecting compliance, operations, development, and leadership in structured discussions • Own the planning, sequencing, and communication of releases across all products and projects • Coordinate with teams on release readiness, testing sign-offs, and deployment timing • Maintain release schedules and roadmaps—ensuring realistic timelines and dependencies are understood • Track and communicate release status to leadership and stakeholders • Schedule and organize all product delivery meetings, ensuring agile ceremonies happen on cadence • Manage meeting agendas, capture action items and decisions, and distribute notes promptly • Protect team time by enforcing meeting discipline and consolidating communication (reducing ad-hoc interruptions) • Facilitate discussions between compliance, operations, and development teams when requirements impact delivery timelines

🎯 Requirements

• 2–5 years of hands-on experience as a Scrum Master, Agile Project Manager, or equivalent role (or equivalent demonstrated capability in agile delivery coordination) • Proven experience running agile ceremonies (sprints, standups, retros, backlog refinement) • Strong Jira proficiency: creating/managing epics, stories, tasks; building dashboards; running reports • Excellent written and verbal communication skills—ability to translate between technical teams and non-technical stakeholders • Demonstrated ability to coordinate across geographically distributed teams or matrix organizations • Experience with sprint planning, capacity planning, and velocity-based forecasting • Comfortable with ambiguity and able to drive clarity in loosely-defined situations • Strong organizational and time-management skills; ability to juggle multiple projects simultaneously • Not afraid to ask clarifying questions repeatedly and persist on follow-ups—thick skin and shameless about sending Slack messages/emails • Willingness to learn and adapt frequently; comfortable in a fast-moving, evolving environment • Scrum Master (CSM) or Product Owner (CSPO) certification preferred • Experience in regulated industries (finance, collections, or compliance-heavy environments)—or software product delivery in a regulated context • Experience with collections software platforms, compliance frameworks (FDCPA, GLBA, etc.), or collections domain knowledge • Familiarity with AI/ML product delivery or automation project workflows • Experience working with distributed or international development teams • Experience with Atlassian tools (Jira, Confluence) beyond basic usage • Track record of asking good questions and driving clarity in ambiguous situations

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities