Property Management Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Unifin Inc

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2011

🤝 B2B

💸 Finance

B2B • Finance

Unifin Inc is a company offering business solutions focused on Business Process Outsourcing and Accounts Receivable Management. They act as partners to businesses looking to resolve financial obligations and achieve business goals. Unifin emphasizes collaboration, working closely with clients to deliver excellence. The company encourages career growth and invites potential employees to become part of their passionate team. Consumer support and dispute resolution are also key services they provide.

📋 Description

• Send move-in documentation, including leases, move-in statements, and welcome emails, as applications are approved • Call move-ins promptly to explain the move-in process and required documentation • Identify missing move-in documents and coordinate collection with future residents • Upload relevant documents and enter notes in Onesite • Ensure data is entered accurately into Onesite for reporting • Process written notices to vacate and schedule pre-move-out inspections • Explain resident expectations and requirements • Process late letters, renewal leases, renewal letters, and renewal reminders • Answer and thoroughly document resident relations line calls • Review application supporting documentation using technology such as Ocrolus • Identify missing or fraudulent documents and coordinate with future residents and site teams • Calculate applicant income accurately and consistently • Complete applications and upload relevant documents and notes in Onesite • Apply screening parameters and applicant requirements • Explain approval, conditional approval, and denial reasons • Troubleshoot improper data entry, fraudulent documents, and site-team escalations • Perform administrative duties as needed

🎯 Requirements

• Excellent proficiency in English (speaking, reading, and writing) • Professional and pleasant phone demeanor, including during difficult conversations • Customer service orientation and negotiation skills • At least 2 years of BPO experience • Data entry skills • Experience with inbound, outbound, email, and chat interactions • High degree of accuracy and attention to detail • Ability to manage stress in a high-paced environment across several different sites • Professional behavior in diverse situations and communication modes • Detail-oriented and organized • Adherence to established processes and guidelines • Ability to meet strict deadlines and scheduling requirements • Availability to work a flexible schedule between 8 am–6 pm CST, Monday–Sunday, with two rest days per week determined by the client

🏖️ Benefits

• Full-time employment • Work-from-home arrangement • Two rest days per week • Flexible schedule between 8 am–6 pm CST, Monday–Sunday • Growth opportunities • Mentoring and development opportunities • Promotions based on merit, past performance, and leadership potential • Recognition and support for top employees

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