Forward Deployed Engineer

August 26

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Union.ai

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Artificial Intelligence • SaaS • Enterprise

Union. ai is a company that offers a unified AI workflow and inference platform designed to streamline the development, management, and deployment of AI models. The platform aims to unify data, models, and compute with execution workflows, enabling increased speed to market and enhanced developer productivity. Union. ai tackles common AI transition problems such as disconnected development teams, high cloud costs, and slow speed to market by providing an integrated platform for automating workflows and enhancing collaboration, cost observability, and compliance.

11 - 50 employees

Founded 2020

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

💰 $10M Seed Round on 2022-04

📋 Description

• About Us: At Union, we are solving one of the hardest challenges in AI infrastructure today: enabling high-velocity iteration while maintaining seamless production-readiness for AI workloads at scale. Flyte, the open-source project we steward, is the emerging standard for modern data and AI orchestration, with numerous leading technology organizations running millions of mission-critical workloads on the platform. We have a deep bench of infrastructure veterans and a technical founding team who created Flyte while at Lyft. • The Opportunity: Join a world-class team delivering cutting-edge AI solutions at scale. As a Forward Deployed Engineer, combine technical expertise with customer advisory skills to define, implement, and operationalize AI/ML applications, bridging research and production. Engage strategically with clients, understand complex business problems and architect solutions integrating next-generation AI workflows such as Flyte. Own high-impact, strategic projects end-to-end, solving real-world challenges and contributing insights to AI product strategy. • In This Role, You Will: Work directly with prospects and customers to review their AI/ML applications and provide guidance, including both architectural and hands on programming. • Develop and deploy cutting-edge AI/ML solutions, including GenAI workflows, LLMs, RAG, multi-agent systems, and fine-tuning pipelines. • Drive adoption of Union by leveraging hands-on experience in building demonstrable use cases, troubleshooting workflows, and showcasing platform value to prospective customers. • Own the technical success of trials and production deployments by delivering on prospects’ success criteria and connecting the dots between business value and technical outcomes. • Engage at all levels of technical stakeholders to drive technical debates and design choices with mid-market and enterprise customers. • Serve as a trusted technical advisor, translating complex AI concepts into actionable solutions and influencing both product and customer strategy. • Contribute to technical qualification of opportunities by pairing customer needs to key features and unique selling propositions. • Represent the product at field events such as conferences, seminars, and workshops. • Actively support Union users with onboarding, workflow implementation, debugging problems, and operational best practices. • Dive deep into competitive and complementary technologies to better position Union during critical negotiations. • Influence internal product roadmap and strategy by sharing field learnings and contributing to cross-functional initiatives.

🎯 Requirements

• 5+ years of experience in a pre-sales or deployment-focused engineering role for a deeply technical product, ideally in AI, ML, or infrastructure. Early-stage startup experience is highly desirable. • Strong engineering foundation, preferably in Computer Science, Mathematics, Physics, Software Engineering, or Machine Learning. Advanced degrees are a plus. • Hands-on experience with data processing, machine learning systems, MLOps, and production-grade AI pipelines, including frameworks like PyTorch, TensorFlow, HuggingFace, LangChain, DSPy, scikit-learn, and related tooling. • Proficiency in coding and scripting (Python, TypeScript, Java, Bash, etc.). • Working knowledge of distributed systems, cloud platforms (AWS, GCP, Azure), infrastructure as code (Terraform, CloudFormation), containers (Docker, Kubernetes), and CI/CD pipelines. • Comfortable in client-facing roles, translating technical concepts into actionable solutions and providing thought leadership. • Strong problem-solving skills, able to own complex technical projects end-to-end, and thrive in high-volume, ambiguous environments. • Excellent communication and collaboration skills across technical and non-technical stakeholders. • Willingness to travel to customer sites and conferences as needed (Expect 25% travel).

🏖️ Benefits

• Excellent medical - We pay 100% of your premiums and 90% for your dependents • Generous dental and vision plans- We pay 90% of the premiums for you and your dependents • Meaningful equity in the form of options – all employees are owners here • Unlimited time off + 12 company holidays • 401K match - Union.ai matches 100% of contributions up to the first 3%, and 50% up to 5% • 16 weeks paid parental leave for primary and secondary caregivers • Flexible work schedule (some restrictions apply) • For in office employees: Lunch provided onsite and well stocked kitchen with snacks and drinks.