Infrastructure Team Lead

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Union Home Mortgage Corp.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1970

🏦 Banking

🏠 Real Estate

Banking • Real Estate

Union Home Mortgage Corp. is a U. S. -based mortgage lender and mortgage services company that originates and services home loans for purchase and refinance. It offers conventional, FHA, VA, USDA, rehab, new construction, and home equity products (including HELOCs), operates local branches and loan officers, and provides tools like mortgage and refinance calculators. The company markets down-payment assistance programs and related homeowner insurance options, and is licensed and registered with NMLS.

📋 Description

• Provide technical direction and guidance to the IT Infrastructure Team • Manage the daily tasks and priorities of the IT Infrastructure Team • Assigning and managing tasks and projects using Azure DevOps to balance workload and capacity • Manage the implementation of future infrastructure technology solutions with direction from Senior Infrastructure partners • Manage on-premises and cloud environments including AWS, Active Directory, Azure, Entra, and M365 resources. • Establish metrics and reporting to measure maturity and adoption for incident, change, and problem management • Establish and maintain technology standards, templates, and technical documentation as necessary • Develop a strong culture of customer service and exceeding partner expectations on a daily basis • Develop and implement formal training and onboarding practices to promote growth and development within IT Infrastructure team

🎯 Requirements

• BA/BS degree in Information Technology related discipline or equivalent experience • Leadership experience in IT support focused on managing end user technology and teams • Experience leveraging effective communication and collaboration techniques to establish relationships with leaders across IT • Experience automating system maintenance and routine activities • Extensive experience managing enterprise-level Microsoft technologies including Azure, Active Directory, Entra, Exchange, SharePoint, Intune and M65 • Experience and knowledge of project management principles, including ownership of project scope, scheduling, resources, risk, and issue management

🏖️ Benefits

• Health insurance • 401(k) matching • Paid time off • Flexible working hours • Professional development opportunities