Unique Management Services, Inc.
51 - 200 employees
Founded 1998
🤝 B2B
📋 Compliance
📚 Education
B2B • Compliance • Education
Unique Management Services, Inc. is a company specializing in communication and material recovery services tailored for libraries. With nearly 30 years of experience, Unique Management provides services designed to enhance library operations by reducing workloads, improving communication, and recovering overdue materials, fines, and fees through their Gentle Nudge® approach. Their product MessageBee offers SMS, email, and phone communication tools to engage patrons effectively. Unique Management is committed to supporting libraries with solutions that save time and resources, ensuring smooth and effective patron services.
Library Communications Specialist
Job not on LinkedIn
🔥 14 hours ago
🗣️🇪🇸 Spanish Required
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Unique Management Services, Inc.
51 - 200 employees
Founded 1998
🤝 B2B
📋 Compliance
📚 Education
B2B • Compliance • Education
Unique Management Services, Inc. is a company specializing in communication and material recovery services tailored for libraries. With nearly 30 years of experience, Unique Management provides services designed to enhance library operations by reducing workloads, improving communication, and recovering overdue materials, fines, and fees through their Gentle Nudge® approach. Their product MessageBee offers SMS, email, and phone communication tools to engage patrons effectively. Unique Management is committed to supporting libraries with solutions that save time and resources, ensuring smooth and effective patron services.
📋 Description
• Answers phone calls and/or live chat contacts from patrons of public libraries across North America • Efficiently handling phone based patron inquiries from home • Collaborate with team to exceed customers' expectations every day
🎯 Requirements
• Excellent use of the English language • Bi-lingual (Spanish) highly preferred - $1 additional per hour • Excellent oral and written communication skills • At least 6 months phone based customer service experience • Excellent keyboarding and computer skills • At least two years post high school education is highly desired • Must have reliable, high speed internet connection
🏖️ Benefits
• Relaxed work environment--no paperwork or filing • Great pay & benefits • Bonuses • Excellent opportunities for advancement • Strong emphasis on work-life balance
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