Product Director, Professional Services

🕒 August 10

🇵🇹 Portugal – Remote

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Unit4

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1980

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Enterprise • SaaS • Artificial Intelligence

Unit4 is a company that develops and delivers cloud-based enterprise software solutions focused on ERP, HCM, FP&A, Financial Management, and S2C. The solutions are designed to enhance productivity and collaboration within organizations, specifically tailored for people-centered and service-focused institutions like Professional Services, Public Sector, Nonprofit, and Higher Education. Unit4's platform integrates AI to optimize operations across finance, HR, and project management, aiming to improve user experience and organizational agility. Their solutions cater to roles such as CFOs, CHROs, and CIOs, providing them with the tools to drive strategic outcomes, performance, and adaptability within their organizations.

📋 Description

• Own the Professional Services product vision, strategy, and multi-horizon roadmap • Align the roadmap with Unit4's platform strategy and commercial growth targets • Define feature outcomes, adoption goals, usage goals, customer impact goals, success metrics, release plans, and quality criteria • Serve as the internal authority on the Professional Services vertical • Lead a prioritized product backlog with dedicated engineering capacity • Translate PSO market knowledge into product requirements, opportunity sizing, problem statements, and build-vs-partner decisions • Define industry-specific solution blueprints, reference configurations, and pre-built templates • Represent PSO requirements in planning conversations with horizontal product teams • Partner on launch readiness, pricing, packaging, and field enablement • Engage strategic customers and the PS Industry Board to validate roadmap direction and co-innovate • Monitor competitors including NetSuite, Workday, Deltek, and Kantata • Work with partners to extend the value proposition for PSO customers • Define and maintain the professional services industry roadmap • Translate workflows and pain points into product requirements across ERP modules • Gather and validate requirements through customer interviews, market research, and regulatory analysis • Champion AI, automation, predictive analytics, intelligent workflows, and decision augmentation • Collaborate with Product Marketing, Sales, Customer Success, UX, engineering, and operations teams • Monitor competitive offerings, market shifts, and compliance trends • Support discovery, validation, and launch activities

🎯 Requirements

• Proven product management experience building enterprise software—ERP, PSA, or enterprise SaaS—for professional services organizations • Experience shipping products used by professional services organizations • Deep operational knowledge of PSO operations, including pipeline-to-resource-to-revenue, utilization, leverage economics, engagement profitability, billing models, and partner/shareholder economics • Strong command of project accounting and billing, project planning and execution, time and expense management, and resource planning • Clear point of view on AI’s impact on professional services business models and ERP requirements • Commercial orientation and understanding of ARR, win rate, and customer retention • Strong communication and stakeholder engagement skills at C-suite and practitioner levels • Experience in product management for enterprise SaaS platforms • Deep understanding of professional services business models, including project-based delivery, utilization, billing, scheduling, and compliance • Ability to influence without authority in a matrixed environment • Ability to translate complex industry needs into scalable product solutions • Excellent communication, analytical, and stakeholder engagement skills • Experience with ERP or PSA platforms • Familiarity with mid-market services firms and their operational challenges • Familiarity with AI-driven or data-rich product environments • May require security clearance and background checks for customer projects and sensitive customer data

🏖️ Benefits

• Flexible Leave Paid Time Off policy • Remote working opportunities • Global Wellbeing Days • Growth opportunities • Tools and guidance for professional development • Talented colleagues, role models and mentors • Environmental, Social, and Governance initiatives • Act4Good programme • Safe and inclusive working environment • Employee Resource Groups open to all • Equal opportunity commitment