ServiceNow Practice Lead

🔥 0 minutes ago

🌐 Netherlands, Portugal – Remote

🇳🇱 Netherlands – Remote 🇵🇹 Portugal – Remote

💵 €50.3k - €59.8k / year

⏰ Full Time

🟠 Senior

🔧 ServiceNow

👻 Ghost score 0%

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Unit4

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1980

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Enterprise • SaaS • Artificial Intelligence

Unit4 is a company that develops and delivers cloud-based enterprise software solutions focused on ERP, HCM, FP&A, Financial Management, and S2C. The solutions are designed to enhance productivity and collaboration within organizations, specifically tailored for people-centered and service-focused institutions like Professional Services, Public Sector, Nonprofit, and Higher Education. Unit4's platform integrates AI to optimize operations across finance, HR, and project management, aiming to improve user experience and organizational agility. Their solutions cater to roles such as CFOs, CHROs, and CIOs, providing them with the tools to drive strategic outcomes, performance, and adaptability within their organizations.

📋 Description

• Serve as the lead architect for the ServiceNow platform • Oversee ServiceNow configuration, implementation, and maintenance • Lead a team responsible for developing and enhancing the ServiceNow platform • Collaborate with stakeholders to identify business needs and align them with ServiceNow capabilities • Develop and implement best practices for ServiceNow governance, security, and optimization • Ensure seamless integration of ServiceNow with enterprise applications and systems • Oversee administration and daily operations of the ServiceNow platform • Ensure platform reliability, security, and performance • Oversee ServiceNow license management and licensing compliance • Manage relationships with ServiceNow and third-party vendors • Ensure optimal service delivery and platform support

🎯 Requirements

• Proven experience with ServiceNow as an architect or team leader • Strong expertise in ServiceNow ITSM, CSM and HRSD platform development, configuration, and administration • Strong understanding of ITIL best practices and ITSM and HR processes • Knowledge of ServiceNow NowAssist AI is an advantage • ServiceNow certification (Administrator, Developer, or Implementation Specialist) is highly desirable • Leadership skills with experience managing technical teams • Excellent communication and collaboration skills • Good English level • May require security clearance for customer projects and access to sensitive customer data • May require disclosure of criminal record declaration, right to work, personal identification, and work history for background checks, subject to applicable local laws

🏖️ Benefits

• Culture built on trust and accountability, with freedom and autonomy • Flexible Leave Paid Time Off policy • Remote working opportunities • Global Wellbeing Days • Other great benefits • Growth opportunities • Tools and guidance for professional development • Talented colleagues, role models, and mentors • Sustainability initiatives, including the Environmental, Social, and Governance strategy and Act4Good programme • Safe and inclusive working environment • Employee Resource Groups open to all • Equal opportunity commitment • Potential background-check support and handling according to local privacy laws