Business Advisor – Field Support Specialist

🕒 Yesterday

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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United Franchise Group

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1986

🤝 B2B

🛒 Retail

🏪 Marketplace

B2B • Retail • Marketplace

United Franchise Group (UFG) is a global leader in franchising, encompassing an affiliated family of award-winning brands and services. With over 35 years of experience, UFG offers a diverse range of business-to-business, retail, and food franchise opportunities, helping entrepreneurs worldwide through the expertise of its franchise services companies. Their portfolio includes several top-ranked brands, such as Signarama, Fully Promoted, and Venture X, and serves over 1600 franchises in more than 60 countries. UFG also provides consulting services to help businesses transform into successful franchises.

📋 Description

• Visit franchise locations to see what’s working — and what could work even better. • Help owners fine-tune operations, marketing, and sales strategies. • Dig into P&Ls, uncover growth opportunities, and set smart goals. • Guide franchisees through marketing campaigns, training programs, and technical setups. • Be the bridge between franchise owners and our corporate support team. • Celebrate wins, troubleshoot challenges, and keep everyone moving forward. • Travel about 50% of the time — exploring your region while helping businesses shine.

🎯 Requirements

• Previous experience working as a Business Advisor in a related (preferably Sign) industry; experience in franchising a plus. • Proficiency in analyzing budgets and P&L statements. • Knowledge of retail marketing strategies and branding. • Experience in project management and implementing best industry practices. • Ability to advise on labor, vendor/supplier procurement challenges. • Exceptional interpersonal skills toward efficiently communicating new business processes and procedures. • Eligible driver’s license and valid automobile insurance • Technical aptitude and ability to quickly pick up new technologies • Exceptional problem-solving skills • Proficient computer skills including MS Office products • Schedule flexibility and willingness to travel minimum of 50% • Experience with graphic design software, point-of-sale, and accounting software

🏖️ Benefits

• Competitive compensation • Comprehensive training to hone your skills at our headquarters • Travel opportunities • Medical, Dental, Vision, and Life insurance coverage • Short- and Long-term disability insurance • Generous time off (PTO) • 401(k) plan with company match • Social gatherings and team building activities • Leadership workshops for personal development • Recognition for our top performers • Philanthropy – a chance to give back to the community