QA Analyst I

🕒 July 17

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Upland Software

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

💼 Consulting

📣 Marketing

☁️ SaaS

💰 $115M Post-IPO Equity on 2022-07

Consulting • Marketing • SaaS

Upland Software is a leading provider of AI-powered cloud software solutions that enhance business efficiency across various domains. Their products include computer telephony integration, AI-powered knowledge management, customer engagement, document automation, and marketing tools that increase revenue, reduce costs, and deliver significant value. Upland's software is used to improve contact center productivity, manage content lifecycles, optimize digital marketing, and drive sales productivity through enhanced workflows and AI-driven insights. Trusted by over 10,000 customers, Upland's solutions are designed to power enterprise digital transformation and bring immediate business outcomes.

📋 Description

• Test new features and bug fixes of the product before release • Develop manual tests and execute functional, application, security, performance, and regression testing • Record, analyze and report on test results and complex issues • Interact with QA, Product Owners, and Development team members to understand the testing requirements • Participate in planning meetings to iron out a testing plan upfront • Test API endpoints using an API Tool like Postman • Generate, maintain, and execute automated test scripts using Playwright or Similar Tools to improve test coverage and reduce manual testing effort

🎯 Requirements

• 3-5 years of experience • Writing and executing manual test cases, test scenarios, and test plans • Basic SQL commands • API testing using tools like Postman • Practical Agile and Scrum • Google Chrome Dev Tools • Ability to write clean, readable, and maintainable Playwright test scripts or Similar Tools in JavaScript • It would be advantageous if the candidate also has experience with CRMs (Salesforce, Microsoft Dynamics, ServiceNow)

🏖️ Benefits

• Upland India has the flexibility to manage your working hours accordingly to help in your work-life balance