QA Automation Engineer II

🕒 July 11

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Upland Software

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

☁️ SaaS

🏢 Enterprise

⚡ Productivity

💰 $115M Post-IPO Equity on 2022-07

SaaS • Enterprise • Productivity

Upland Software is a leading provider of AI-powered cloud software solutions that enhance business efficiency across various domains. Their products include computer telephony integration, AI-powered knowledge management, customer engagement, document automation, and marketing tools that increase revenue, reduce costs, and deliver significant value. Upland's software is used to improve contact center productivity, manage content lifecycles, optimize digital marketing, and drive sales productivity through enhanced workflows and AI-driven insights. Trusted by over 10,000 customers, Upland's solutions are designed to power enterprise digital transformation and bring immediate business outcomes.

📋 Description

• Design, develop, and maintain scalable, reliable, and reusable automation test frameworks. • Develop automated UI and API test suites using Playwright and Selenium to ensure comprehensive test coverage. • Design, execute, and maintain performance test suites to validate application scalability, stability, and reliability under varying workloads. • Analyze performance test results, identify bottlenecks, and collaborate with development teams to drive performance improvements. • Develop and maintain performance test scripts using JMeter, BlazeMeter, and k6, and monitor performance metrics using Grafana. • Participate actively in backlog refinement, sprint planning, and design discussions to define effective testing strategies early in the development lifecycle. • Validate new features, enhancements, and defect fixes prior to release. • Perform API testing using tools such as Postman and validate backend functionality. • Execute database validations using SQL against relational databases. • Collaborate closely with Software Engineers, Product Managers, DevOps, and fellow QA Engineers to ensure product quality throughout the software development lifecycle. • Contribute to continuous improvement initiatives by promoting automation best practices, quality engineering principles, and test optimization techniques. • Utilize AI-assisted engineering tools (such as GitHub Copilot or equivalent) to accelerate test development, optimize automation assets, and improve engineering productivity.

🎯 Requirements

• 3-5 years of experience in Quality Assurance with a strong focus on automation and performance testing. • Strong hands-on experience with Playwright and Selenium automation frameworks. • Hands-on experience with JMeter, BlazeMeter, and k6. • Analyze test results and identify application, database, and infrastructure bottlenecks. • Proficiency in API testing using Postman or SOAP UI. • Experience validating application data using SQL, MySQL, or PostgreSQL. • Experience designing and executing Load, Stress, Spike, Endurance (Soak), and Scalability testing. • Familiarity with Docker, Kubernetes, and CI/CD pipelines. • Experience leveraging AI-powered engineering tools (e.g., GitHub Copilot or equivalent) to analyze requirements, accelerate automation development, optimize test scripts, improve maintainability, and support performance testing activities. • Strong troubleshooting and debugging skills. • Understanding of microservices architecture, containerized applications, and Kubernetes (AKS). • Experience working with CI/CD pipelines using Jenkins, Azure DevOps, or GitHub Actions. • Familiarity with Agile delivery methodologies, including Scrum and Kanban. • Excellent analytical and problem-solving abilities. • Strong written and verbal communication skills. • Ability to collaborate effectively within cross-functional teams. • Customer-focused mindset with a commitment to delivering high-quality software. • Adaptability and willingness to embrace evolving technologies and engineering practices. • Demonstrates ownership, accountability, and a strong commitment to quality. • Passionate about continuous learning and professional development. • Continuously seeks opportunities to improve automation coverage, testing efficiency, and engineering excellence. • Proactively adopts emerging technologies, including AI-assisted quality engineering practices, to enhance productivity and software quality.

🏖️ Benefits

• Upland Software is an Equal Employment Opportunity Employer