Customer Support Representative

🕒 May 13

🇧🇬 Bulgaria – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 53%

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Logo of UpSkill Ltd.

UpSkill Ltd.

11 - 50 employees

Founded 2014

💼 Consulting

📣 Marketing

🎯 Recruiter

Consulting • Marketing • Recruitment

UpSkill Ltd. is a Sofia-based recruitment and HR services firm that provides end-to-end talent solutions including executive search, RPO, temporary staffing, international recruitment, and freelance recruiting. The company also offers HR consultancy, learning & development programs, employer branding, and startup HR support, and operates a job board with dozens of open positions. UpSkill positions itself as transforming traditional HR into engaging, human-centered "Human Relations" services for corporate clients.

📋 Description

• Attend to all aspects of customer care in a courteous and professional manner • Provide timely responses and resolutions to partners' queries and questions • Project a professional company image through phone interaction • Follow communication procedures, guidelines, and policies.

🎯 Requirements

• Excellent command of English language • Communication skills and ability to maintain good relationships with customers, assisting them in finding the best solution • Highly empathetic and thoughtful, with the ability to understand customers' needs • Ability to work on shifts • Positive attitude and motivation • Previous experience in any customer service role is a plus.

🏖️ Benefits

• Opportunity for career development in a large global company • Opportunity to work from the comfort of your home or from the company offices in Sofia and Plovdiv • Excellent salary and benefits package • Additional health care • Food vouchers • Work within a friendly and supportive company culture.

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