UX Researcher

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🕒 April 1

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Upskiller

WebsiteLinkedInAll Job Openings

1 - 10 employees

Upskiller is personalising professional upskilling and coaching. We are a human-first, AI-driven EdTech which coaches professionals through their continuous learning journey to intentionally and effectively upskill for their future roles.

📋 Description

• Work closely with product & founder to identify research hypotheses • Establish a research project plan with clear objectives and stakeholder mapping • Write, design, and distribute surveys, interpret response effects and navigate factors influencing response rate • Meet potential users to gather information about their personas, needs, and preferences • Conduct competitor research and stay informed on industry trends • Perform concept and prototype usability testing and gather actionable feedback • Analyse data to draw insights and support hypotheses and establish clear personas • Effectively communicate insights to product team, UX designers, and developers

🎯 Requirements

• Degree in HCI/Usability/Cognitive Psychology or related experience • Strong, confident communicator with excellent written, verbal and presentation skills • Good listener and empathetic with customers to help understand their requirements • Innovative and creative approach to understanding customer requirements • Understanding of gathering business requirements and translating them into user stories/functional specifications • Knowledge of qualitative and quantitative user research methods, including user requirements gathering • Open, flexible and adaptable mindset and able to work in a fast moving environment • Familiar with major productivity tools (such as Slack and Notion) and major research tools

🏖️ Benefits

• A competitive salary based on experience • An exciting EdTech product-market opportunity • Strong mentorship from the founder and advisors • Autonomy to run the research project and apply your best-practice learnings • Uncapped room for growth and the opportunity for a full-time role if successful