Senior Engineering Manager – Servicing

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $195.3k - $270.4k / year

⏰ Full Time

🟠 Senior

👮‍♀️ Software Engineering Manager

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Upstart

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. As we transitioned to being a public company, we’re now poised to leverage our domain expertise and revolutionize every aspect of lending and credit risk evaluation. We’ve recently expanded our offerings to include automobile refinancing and we plan to take on more verticals as the business grows.

📋 Description

• Lead, coach, and develop a high-performing engineering team focused on providing high quality solutions and incrementally increase . • Foster a collaborative and inclusive team culture that promotes innovation, continuous learning, and excellence. • Oversee the design, development, and implementation of cross functional projects which drive business outcomes. • Ensure the reliability, performance, and scalability of customer facing products, leveraging best practices in software engineering. • Collaborate with architecture and infrastructure teams to ensure alignment with broader engineering goals. • Partner with product manager, product designer, engineering leaders across Upstart, legal, operations, analytics, and compliance teams to gather requirements and ensure solutions meet business needs and regulatory standards. • Communicate effectively with stakeholders to keep them informed of project status, risks, and opportunities. • Manage project timelines and resources to deliver high-quality product solutions on time. • Implement frameworks to ensure efficient project execution and continuous delivery.

🎯 Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field (or its equivalent) and +10 years of experience, including 5 years of direct people management experience. • Proven success leading and scaling high-performing engineering teams (e.g., growing headcount, improving delivery metrics, or managing multiple squads) • Experienced in workflow automation, data integrations, and event-driven architectures that power operational efficiency. • Demonstrated ability to partner closely with Product, and ML teams to deploy models at scale and build scalable production ready systems • Exceptional communication skills with the ability to influence technical and non-technical audiences • Strong analytical, organizational, and strategic thinking skills with a bias for action

🏖️ Benefits

• Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly • Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada) • Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only) • Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada. • Health Savings Account contributions from Upstart for eligible plans (US only) • Income protection benefits, including life insurance and disability coverage for added financial security • Paid time off, sick leave, and company holidays, in line with local requirements • Paid family and parental leave to support caregiving and major life moments (duration varies by country) • Family-centered benefits to support fertility, parenthood, and caregiving needs • Employee Assistance Program (EAP) offering mental health support and life-centered resources • Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only) • Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you • Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from • Connection and community through team events, all-company updates, and employee resource groups (ERGs) • Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)