Senior Product Design Manager

October 9

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Upstart

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Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. As we transitioned to being a public company, we’re now poised to leverage our domain expertise and revolutionize every aspect of lending and credit risk evaluation. We’ve recently expanded our offerings to include automobile refinancing and we plan to take on more verticals as the business grows.

1001 - 5000 employees

📋 Description

• Lead and grow a team of product designers, providing mentorship, feedback, and professional development while creating a culture of excellence, curiosity, and accountability. • Drive the design vision and execution across key product areas, ensuring consistency, usability, and measurable business and customer impact. • Partner closely with Product and Engineering leaders to shape product strategy and define priorities that balance user needs with business goals. • Establish clear expectations and success metrics for design work, championing outcomes over outputs and ensuring design is an equal voice in product decisions. • Guide cross-functional alignment on initiatives that span multiple products, unifying experiences through shared systems, standards, and principles. • Foster collaboration across disciplines, encouraging experimentation, learning, and continuous improvement in how teams work and deliver. • Collaborate with the Director of Product Design and peers to evolve our operating model, processes, and rituals to scale high-quality design across Upstart. • Contribute to hiring and onboarding strategies that attract diverse, exceptional talent and reinforce an inclusive, mission-driven design culture.

🎯 Requirements

• 10+ years of experience designing and launching digital products, with 3+ years leading design teams or managing designers in a product development environment. • Proven track record guiding end-to-end product design, from strategy to execution, with measurable impact on business and user outcomes. • Strong portfolio demonstrating design leadership, craft excellence, and systems thinking across multiple product surfaces or ecosystems. • Experience managing and developing design talent at different career stages, with evidence of elevating team capability and influence. • Deep understanding of user-centered design processes, interaction design, and data-informed iteration. • Excellent collaboration and communication skills; able to influence and inspire peers, partners, and executives. • Proficiency in Figma and familiarity with modern design and research tools.

🏖️ Benefits

• Competitive Compensation (base + bonus & equity) • Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart • 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings • Employee Stock Purchase Plan (ESPP) • Life and disability insurance • Generous holiday, vacation, sick and safety leave • Supportive parental, family care, and military leave programs • Annual wellness, technology & ergonomic reimbursement programs • Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering • Catered lunches + snacks & drinks when working in offices