Senior Software Engineer – Site Reliability

🕒 March 19

🇺🇸 United States – Remote

💵 $166.9k - $230.9k / year

⏰ Full Time

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

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Upstart

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. As we transitioned to being a public company, we’re now poised to leverage our domain expertise and revolutionize every aspect of lending and credit risk evaluation. We’ve recently expanded our offerings to include automobile refinancing and we plan to take on more verticals as the business grows.

📋 Description

• Set technical direction for the applicant funnel • Define and drive the architecture of the end-to-end "Got Rate → Funded Loan" journey • Identify and resolve systemic bottlenecks impacting conversion, latency, and reliability • Lead large, cross-team initiatives • Own ambiguous, high-impact efforts that span Growth, Verifications Platform, Risk/Decisioning, and Lending Partners • Align multiple teams around cohesive technical strategies and execution plans • Evolve platform architecture • Drive decomposition of tightly coupled systems into scalable, reusable services and APIs • Enable cross-product reuse across unsecured lending while maintaining system integrity • Translate complex business problems into systems • Balance product velocity, risk constraints, compliance requirements, and long-term maintainability • Partner deeply with product, risk, compliance, and operations to deliver measurable business outcomes • Drive experimentation and intelligent automation • Elevate experimentation frameworks and data-driven iteration across the funnel • Identify and lead opportunities for AI-driven experiences (e.g., adaptive flows, conversational interfaces, automation) • Raise the engineering bar • Establish best practices in system design, observability, testing, and operational excellence • Mentor senior and staff engineers and influence engineering culture across the organization • Operate as a force multiplier • Provide technical leadership beyond the team, influencing architecture and strategy across Personal Loans and adjacent domains • Proactively identify long-term risks and opportunities, and drive alignment with leadership

🎯 Requirements

• 10+ years of professional software engineering experience, with a strong track record of building and scaling consumer-facing systems • Proven experience operating at a Staff or Principal level, leading large, ambiguous, cross-functional initiatives • Deep expertise in distributed systems, service-oriented architectures, and system design at scale • Demonstrated experience decomposing or modernizing tightly coupled systems into modular components/services with clear interfaces, while maintaining reliability and continuity. • Experience with experiment-driven development (instrumentation, A/B testing, analysis/iteration) and translating product goals into technical execution. • Excellent written and verbal communication skills, able to explain complex technical topics to non-technical stakeholders • Track record of successfully mentoring and developing other engineers around you while seeking out and appreciating constructive feedback • Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related field (or equivalent experience)

🏖️ Benefits

• Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly • Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year • Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees • Affordable medical, dental, and vision coverage, with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose • Health Savings Account contributions from Upstart for eligible plans • Income protection benefits, including company-paid Basic Life, AD&D, and Short- and Long-Term Disability coverage, with options to purchase supplemental coverage • Paid time off, sick and safe time, and company holidays • Paid family and parental leave to support caregiving and major life moments • Family-centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving • Employee Assistance Program (EAP) offering mental health support and life-centered resources • Financial wellness resources, including access to financial planning tools and a financial concierge service • Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you • Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from • Connection and community through team events and onsites, all-company updates, and employee resource groups (ERGs) • Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!).