Technical Delivery Manager

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🕒 March 14

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Upstart 13

WebsiteLinkedInAll Job Openings

51 - 200 employees

A software development company with the talent, the culture, and the process to deliver on the promise of outsourcing. Our teams are invested in solving your issues and reaching your goals.

📋 Description

• Own end-to-end delivery for assigned engagements, including planning, execution cadence, scope control, quality, and on-time outcomes • Run delivery rhythm (sprint planning, backlog management, execution tracking, releases) and maintain delivery forecasts, risks, and dependencies • Ensure adherence to engineering standards, agreed technical direction, and delivery processes • Facilitate and deliver engaging product demonstrations to customers, ensuring clarity and alignment with their needs and expectations • Act as the primary delivery lead, fulfilling and extending the traditional project management role • Oversee resource allocation and capacity planning across concurrent engagements • Implement delivery governance, KPIs, and reporting to ensure visibility, predictability, and accountability • Identify, manage, and escalate delivery and technical risks, removing impediments to execution • Serve as people manager for delivery team members (or team leads on larger engagements), owning coaching, performance feedback, and career development • Foster a healthy, accountable team culture focused on ownership, quality, and continuous improvement • Partner closely with Customer Success Managers to align delivery execution with client expectations, communication cadence, and account goals • Collaborate with Solution Architects, QA, DevOps, and other shared services to ensure effective, executable delivery • Act as a primary escalation point for delivery and execution-related issues with internal teams and client stakeholders

🎯 Requirements

• 8+ years of experience in software delivery environments • Strong understanding of modern software development practices, system design principles, and architectural patterns • Hands-on experience delivering projects in agile environments (Scrum, Kanban, or similar) • Familiarity with any cloud platform (Azure, AWS or GCP) and modern DevOps practices, including CI/CD concepts • Proven ability to manage delivery planning, execution, and risk across multiple concurrent engagements • Proficiency with delivery and project management tools (e.g., Jira, Azure DevOps, or equivalent) • Bachelor’s degree in computer science, engineering, or a related field (bonus skill) • Proven leadership experience in the Data and Analytics field (bonus skill) • Experience in technology consulting, professional services, or SaaS environments (bonus skill) • Experience managing distributed or remote teams (bonus skill) • Relevant certifications (Agile, Scrum, Project Management, Cloud) are a plus but not required

🏖️ Benefits

• 20+ Paid time off days