Central Dispatcher

Job not on LinkedIn

🔥 2 minutes ago

🇫🇷 France – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

✨ Dispatcher

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Upway

WebsiteLinkedInAll Job Openings

51 - 200 employees

📦 Logistics

🏭 Manufacturing

🛍️ eCommerce

💰 Series B on 2023-11

Logistics • Manufacturing • eCommerce

Upway is a specialist in refurbished E-Bikes, offering high-quality, pre-owned electric bicycles at affordable prices, complete with a one-year warranty. The company ensures that each bike goes through a comprehensive refurbishment process, including a 20-point inspection and repairs by experienced mechanics to guarantee top-notch performance. Upway's mission is to promote environmentally friendly transport options, making E-Bikes accessible and cost-effective for a wide range of customers.

📋 Description

• Build and validate daily routes across all Upway Logistics markets for outbound deliveries and inbound collections • Manage daily capacity against demand, including delivery and pickup slots, daily caps, and service area coverage per hub • Coordinate with warehouse teams to prepare, stage, and load outbound bikes and absorb inbound bikes on arrival • Monitor live operations, route progress, driver status, and delivery and collection completion in real time • Handle operational exceptions such as failed deliveries, missed pickups, delays, vehicle issues, and driver absences; re-plan as needed • Act as the customer support agent and first point of contact for clients and sellers • Handle reschedules, status requests, and transport-related complaints end-to-end • Communicate proactively when issues occur and close the loop between field teams, warehouses, and customers • Track and report daily and weekly KPIs, including on-time rate, first-attempt success, stops per route, and failed delivery and pickup rates • Flag recurring issues and bottlenecks to the central operations team

🎯 Requirements

• 2–4 years of experience in dispatch, transport planning, last-mile operations, or a comparable fast-paced operational coordination role • Hands-on experience with routing or dispatch software, or proven ability to master operational tools quickly • Strong customer-facing communication skills, written and spoken • Fluent English (our working language) • German and/or Dutch is a strong plus • Comfortable with data, including spreadsheets and dashboards • Calm and structured under pressure • Autonomous and reliable • Experience with fleet-partner logistics setups is a nice-to-have • Experience in last-mile logistics of bulky or high-value goods is a nice-to-have • Experience working across multiple countries or with distributed field teams is a nice-to-have • Familiarity with helpdesk or ticketing tools is a nice-to-have • Working hours follow the operation, including early starts and overtime in case of truck delays on the road

🏖️ Benefits

• Own a genuinely central role: the daily performance of an entire European logistics network runs through you • Join a category-leading company in sustainable mobility, at the stage where individual impact is still very visible • Get rare breadth: few dispatch roles span five countries, two flows, and direct customer contact from day one • Contract type is flexible: the role can be set up as a fixed-term contract or a freelance engagement, depending on your preference and applicable local regulations • Position can be full remote or hybrid