Senior Consumer Insights Manager, Product

November 20

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

💵 $162k - $203k / year

⏰ Full Time

🟠 Senior

👔 Manager

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ŌURA

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Wellness • Wearables • Health

ŌURA is a company that produces smart rings designed to provide in-depth health metrics and insights. The Oura Ring tracks a variety of health-related data such as sleep patterns, heart rate, activity levels, and stress. It aims to help users live healthier and more productive lives through accurate biometrics tracked via a comfortable ring worn all day and night. With features that benefit women's health, heart health, and overall wellness, ŌURA rings are marketed as both technologically advanced and user-friendly devices for personal health monitoring.

201 - 500 employees

🧘 Wellness

📋 Description

• Product Ownership: take ownership of a hardware product to maximize company impact and customer satisfaction by solving customer and business pain points • Storytelling: Craft a unique product story rooted in deep customer insights. • Problem Solving: Proactively identify and resolve product-related issues throughout the product lifecycle. • Market & User Research: conduct market research, competitive analysis, and qualitative and quantitative user studies • Requirements Management: Write and manage product requirements (PRD), regularly assess progress, and facilitate timely decision making • Product Development Lifecycle: Support the entire product lifecycle from concept to end of life, working closely with engineering and design teams to ensure timely and high-quality execution • Prioritization: prioritize features, options, and product improvements - balancing cost, timeline, and experience tradeoffs • Communication: Effectively communicate priorities, plans, progress, and challenges to stakeholders across the organization. Maintain clear, organized communication. • Collaboration: Work closely with a diverse, talented team of designers, engineers, scientists, marketers, and analysts to create incredible products. Partner closely with software product management counterparts. • Roadmap support: contribute to the vision, strategy, and roadmap for Oura’s hardware product portfolio, including next-generation products. • Go-to-market: Support go-to-market readiness by developing compelling positioning and pricing and overseeing overall product readiness.

🎯 Requirements

• 5 years of experience in consumer insights or market research, with at least 2 years specifically supporting a software product or platform at a technology company. • Experience conducting consumer research during various stages of development life cycle from new early-stage ideation to post-launch evaluation. • Experience in quantitative research methodologies, including survey design, consumer segmentation, data analytics, and behavioral data. Qualitative experience a plus. • Proficiency with research tools (e.g., survey platforms, like Qualtrics, Quantilope). Comfort with data analysis (using Excel, SPSS) and statistical methods. Tableau, Amplitude a plus. • Energetic and passionate champion of the customer. • Excellent written and verbal communication skills, with the ability to present complex insights in a clear, engaging, and impactful manner to both technical and non-technical stakeholders. • Unmatched ability to get things done, move mountains, roll up your sleeves and unblock tricky situations with empathy, intelligence and drive.

🏖️ Benefits

• Competitive salary and equity packages • Health, dental, vision insurance, and mental health resources • An Oura Ring of your own plus employee discounts for friends & family • 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off • Paid sick leave and parental leave