URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)
B2C • Retail • Fashion
URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly) is a leading lifestyle products and services company that operates a diverse portfolio of global consumer brands. The company focuses on retailing clothing, accessories, and home goods through its various brands, which include Urban Outfitters, Anthropologie, Free People, and Nuuly. URBN is committed to responsible sourcing and creating an inclusive environment, reflecting its dedication to social impact and customer engagement.
Customer Success Associate, Part-Time, Temporary
Job not on LinkedIn
2 days ago
🔔 Pennsylvania – Remote
💵 $15 / hour
⏱ Part Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
🚫👨🎓 No degree required
URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)
B2C • Retail • Fashion
URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly) is a leading lifestyle products and services company that operates a diverse portfolio of global consumer brands. The company focuses on retailing clothing, accessories, and home goods through its various brands, which include Urban Outfitters, Anthropologie, Free People, and Nuuly. URBN is committed to responsible sourcing and creating an inclusive environment, reflecting its dedication to social impact and customer engagement.
📋 Description
• Answer any and all interactions during your scheduled shift in a friendly and relatable manner • Acts as an empowered team member, exercising decision-making skills to enhance each customer’s relationship with the brand • Empathetic to customers’ needs but understanding of the business’ bottom line • Collect and share feedback to external teams to ensure the needs of the customers are being met
🎯 Requirements
• Minimum 2 years of experience in customer service or related role • Demonstrate a passion for and understanding of the URBN brands, customers and product.
🏖️ Benefits
• medical • dental • vision • PTO • generous employee discounts • retirement savings
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