Technical Team Lead – Claims Adjuster

Job not on LinkedIn

🕒 May 1

🗣️🇫🇷 French Required

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Logo of Puppy Dreams

Puppy Dreams

1 - 10 employees

🔒 Cybersecurity

🏢 Enterprise

🤝 B2B

Cybersecurity • Enterprise • B2B

Puppy Dreams is a cybersecurity company that focuses on protecting enterprise users from targeted phishing emails and other cybersecurity threats. By utilizing advanced threat protection technologies, Puppy Dreams ensures that users can safely navigate the web, blocking access to malicious sites and redirecting them to secure destinations, thus enhancing their online safety and security.

📋 Description

• Act as a technical reference for the team (complex files, settlement strategies) • Support adjusters with their files (analysis, coverage, direction) • Conduct targeted quality reviews (reports, reserves, client compliance) • Provide coaching and support the development of adjusters • Contribute to the continuous improvement of practices and standards • Collaborate with Directors to support overall performance

🎯 Requirements

• 8 to 10 years of experience in claims adjusting • Strong technical expertise (experience with complex files /specialty risk is an asset) • Influential leadership and coaching ability • Strong rigor, judgment, and quality orientation • Good understanding of insurer and client expectations • Bilingualism in French and English is a must (oral and written).

🏖️ Benefits

• Accommodations are available on request for candidates throughout the recruitment and assessment process. • We welcome and encourage applications from people with disabilities.

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