Referrals Coordinator

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🔥 4 minutes ago

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Logo of Urology Clinics of North Texas, PLLC

Urology Clinics of North Texas, PLLC

201 - 500 employees

👥 B2C

💊 Pharmaceuticals

🔬 Science

B2C • Pharmaceuticals • Science

Urology Clinics of North Texas, PLLC is a multi-location medical practice and network of urology specialists providing outpatient and cancer-related urologic care across the Dallas–Fort Worth area. The group operates about 23 offices with roughly 70 providers (urologists, oncologists, advanced practice providers, physical therapists, and pharmacists) offering diagnostics, minimally invasive procedures, radiation and medical oncology, clinical trials, and an on-site pharmacy. They focus on treating a range of urinary tract and male reproductive conditions, advanced therapies, and patient-centered services such as patient portals and billing support.

📋 Description

• Process incoming referrals from Fibro/eHealthy, LeadingReach, and Phreesia platforms. • Receive, review, accept, process, schedule, and close referrals accurately and efficiently. • Schedule patient appointments within the NextGen EMR system according to provider preferences and scheduling guidelines. • Enter and verify patient demographics and insurance information in the NextGen EMR system. • Communicate internally by sending messages and tasks through the NextGen EMR system. • Maintain professionalism and excellent customer service when interacting with patients. • Follow established scheduling protocols to ensure patients are scheduled appropriately. • Assist with inbound phone calls during periods of high call volume.

🎯 Requirements

• High School Diploma or equivalent required • Previous call center or referral scheduling experience preferred • Basic computer and EMR navigation skills

🏖️ Benefits

• Flexible work arrangements

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