Senior Business Analyst

🔥 16 hours ago

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Logo of Upstream Rehabilitation

Upstream Rehabilitation

5001 - 10000 employees

⚕️ Healthcare Insurance

💰 Private Equity Round on 2015-12

Healthcare Insurance

Upstream Rehabilitation is the country's largest dedicated provider of outpatient physical and occupational therapy services. Committed to advancing health, Upstream focuses on clinical excellence through post-doctoral educational programs, structured mentorship, and tracking of patient outcomes. The company offers extensive career opportunities in corporate and clinical roles, fostering an inclusive work environment and investing in professional development. Upstream also supports community outreach through its Pillars with Purpose benevolent funds, encouraging associates to engage in volunteer service. With over 1,200 clinics across the United States, Upstream Rehabilitation provides exceptional care and innovative rehabilitation technologies to empower patients on their healing journeys.

📋 Description

• Lead end-to-end requirements for complex, cross-functional initiatives from discovery and scope definition to delivery. • Partner with business, product, engineering, QA and project leaders to align on approach, milestones, risks and success metrics. • Facilitate stakeholder workshops to analyze current processes, identify gaps and design improved future-state workflows. • Create and manage clear, actionable deliverables (user stories, acceptance criteria, process flows, data mapping, business rules). • Own requirements across the SDLC, ensuring traceability and effectively managing evolving scope and priorities. • Collaborate with technical teams to evaluate solutions and ensure alignment with business goals and compliance needs. • Support QA and UAT to validate outcomes, resolve defects, and ensure high-quality releases. • Communicate status, risks, and decisions to stakeholders and leadership with clarity and consistency. • Drive implementation readiness, documentation, and adoption while mentoring others and elevating BA best practices. • Other projects and duties as assigned.

🎯 Requirements

• Bachelor’s degree (or equivalent experience) in Business, Information Systems, Healthcare Administration or a related field. • 5+ years of experience delivering complex initiatives as a Business Analyst/Sr. Business Analyst across the SDLC (Agile and/or Waterfall). • Proven ability to lead discovery, define requirements, and produce clear, actionable deliverables (user stories, process flows, acceptance criteria). • Experience partnering cross-functionally with business, product, engineering, and QA to manage scope, ensure traceability, and drive delivery. • Strong understanding of systems, integrations, and data flows, with the ability to connect technical solutions to business outcomes. • Confident communicator and facilitator who can align stakeholders and translate between business and technical teams. • Analytical, organized, and self-directed; able to manage competing priorities and deliver results.

🏖️ Benefits

• 100% employer paid medical health insurance premium option available • Dental and Vision insurance • 401(k) with company match • Generous PTO and paid holidays • Supportive team and leadership invested in your success

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