Product Manager, Cybersecurity

🕒 April 16

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👮‍♂️ Cybersecurity / Security Engineer

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US Claro

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1990

📡 Telecommunications

🛍️ eCommerce

👥 B2C

Telecommunications • eCommerce • B2C

US Claro is a telecommunications company operating in Argentina that provides mobile plans, home internet (fiber optic), prepaid services, roaming, and digital content services like streaming and music. It also operates an online and physical retail store selling phones, accessories, and smart devices, and offers digital payment/wallet services (Claro Pay) and account management through Mi Claro.

📋 Description

• Collaborate with Marketing to build product positioning, messaging, sales playbooks, and ICP definitions aligned with our GTM motions (e.g., MDR+, CyberSOC, Perimeter Security). • Partner with Sales and Marketing to develop competitive insights, commercial collateral, and enablement materials. • Support major deals with product expertise, differentiation narratives, and outcome‑based proposals. • Constantly gather insight from customer feedback, mid‑market trends, MSSP benchmarks, and competitor activities. • Identify gaps across the customer journey — pre‑sales → onboarding → run → expansion — and drive internal improvements. • Collaborate with Service Delivery & Operations teams to define SLAs, KPIs, service boundaries, and onboarding workflows. • Work with Finance to optimize unit economics and reduce cost-to-deliver. • Partner with Customer Success to ensure retention and expansion strategies. • Develop and maintain the product roadmap for Cybersecurity managed services, including MDR+, CyberSOC, Zero Trust, VM, UEM, and digital risk offerings. • Analyze U.S. mid‑market buyer patterns, compliance drivers, and industry vertical needs (Manufacturing, State/Local, Healthcare, Financial Services) to ensure strong market fit. • Work closely with SOC leadership, engineering, and threat analysts to enhance technical capabilities across MDR, SOCaaS, Zero Trust, vulnerability scanning, and incident response engines. • Evaluate emerging technologies (AI detection, automation, XDR, cloud security) and integrate them into the product lifecycle. • Perform technical validation, lab testing, hands-on exercises with new tools, and PoCs with vendors.

🎯 Requirements

• Bachelor’s degree in Engineering, Computer Science, or a related field. • 4–6 years of experience in cybersecurity product management OR security architecture within an MSSP. • 4–6 years working with U.S. mid‑market customers, including understanding: • Budget and resource constraints • Compliance triggers • Buying patterns • 1–3 years of experience defining product strategy and product roadmaps. • 1–3 years of experience in Product Marketing practices (positioning, value props, GTM collaboration). • 1–3 years of experience with cybersecurity processes, frameworks, and regulations (e.g., HIPAA, PCI, FDA/MDR). • 4–6 years of experience delivering and executing product security processes, standards, best practices, and tools.

🏖️ Benefits

• Medical, Dental, Vision • 16 Holidays, 15 days PTO, 7 sick days • 401k with a match and tuition reimbursement