
B2B • Enterprise
US CLOUD: Microsoft Premier/Unified Support Alternative is an independent third‑party provider that replaces Microsoft Premier and Unified Support for enterprise customers. The company delivers 24/7/365 Microsoft enterprise support with senior, Microsoft‑certified, US/UK/EU‑based engineers, financially backed SLAs, unlimited Microsoft escalations, and a focus on cost savings (30–50%) and support sovereignty (no offshoring). US CLOUD serves large enterprises and mid‑market clients worldwide across the full Microsoft stack and also offers proactive advisory services, cloud cost optimization, and migration assistance.
12 hours ago

B2B • Enterprise
US CLOUD: Microsoft Premier/Unified Support Alternative is an independent third‑party provider that replaces Microsoft Premier and Unified Support for enterprise customers. The company delivers 24/7/365 Microsoft enterprise support with senior, Microsoft‑certified, US/UK/EU‑based engineers, financially backed SLAs, unlimited Microsoft escalations, and a focus on cost savings (30–50%) and support sovereignty (no offshoring). US CLOUD serves large enterprises and mid‑market clients worldwide across the full Microsoft stack and also offers proactive advisory services, cloud cost optimization, and migration assistance.
• Collaborating with internal teams and client technology groups, you will deploy, upgrade, and migrate systems while conducting root cause analyses on complex technical issues. • Work closely with clients to understand their business needs and deliver tailored Microsoft and Azure cloud solutions. • Lead the deployment, upgrade, and migration of client environments to the latest Microsoft technologies, ensuring seamless transitions and client satisfaction. • Provide expert guidance on Microsoft technologies to address complex technical challenges and enhance client solutions. • Recommend new technologies to drive innovation and productivity in client environments. • Mentor internal Technology Consultants, helping them develop their technical skills and overcome challenges. • Share best practices and technical insights across departments to foster collaboration and drive continuous improvement. • Provide technical leadership and architectural oversight to ensure client solutions are scalable, reliable, and secure. • Manage and prioritize support tickets, ensuring prompt resolution of critical issues and effective resource allocation. • Stay up-to-date on emerging Microsoft technologies to improve client solutions and participate in innovation initiatives.
• 10+ years of experience working with Enterprise customers in a consultative capacity. • Comfortable delivering presentations to audiences varying in size. • Good leadership and motivational skills to guide and manage teams effectively. • A Bachelor’s degree or equivalent work experience.
• Equal opportunity employer • Value diversity at our company. • We do not discriminate based on race, religion, color, national origin, dietary preferences, gender, sexual orientation, age, fashion sense, marital status, veteran status, disability status, or political leanings. • Come as you are.
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🇺🇸 United States – Remote
💵 $190k - $215k / year
⏰ Full Time
🟠 Senior
🔴 Lead
💻 IT Support
🦅 H1B Visa Sponsor