
5001 - 10000 employees
Founded 2012
⚕️ Healthcare Insurance
💊 Pharmaceuticals
🔬 Science
Healthcare Insurance • Pharmaceuticals • Science
US Anesthesia Partners is a leading provider of comprehensive anesthesia services, dedicated to delivering exceptional patient care and operational excellence. Founded by a team of forward-thinking anesthesiologists, USAP specializes in various anesthesiology areas including cardiovascular care, obstetrics, and pediatrics. With a network of thousands of clinicians and hundreds of facility partners across the nation, they serve over two million patients annually, aiming to redefine the standards of quality in anesthesia services.
🕒 2 days ago
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5001 - 10000 employees
Founded 2012
⚕️ Healthcare Insurance
💊 Pharmaceuticals
🔬 Science
Healthcare Insurance • Pharmaceuticals • Science
US Anesthesia Partners is a leading provider of comprehensive anesthesia services, dedicated to delivering exceptional patient care and operational excellence. Founded by a team of forward-thinking anesthesiologists, USAP specializes in various anesthesiology areas including cardiovascular care, obstetrics, and pediatrics. With a network of thousands of clinicians and hundreds of facility partners across the nation, they serve over two million patients annually, aiming to redefine the standards of quality in anesthesia services.
• Provides day-to-day guidance, mentoring, and support to the RCM department. • Assists the team in resolving complex claim issues and member escalations, identifies trends, and ensures timely and effective resolutions. • Recommends and coordinates training opportunities to enhance RCM member skills and knowledge. • Identifies process improvement opportunities and participates in operational initiatives. • Collaborates with internal and external stakeholders to resolve complex issues and improve overall credit/refund performance. • Establishes effective communication channels to ensure alignment between departments. • Actively works and monitors the escalation queue to ensure timely resolution of tasks. • Analyzes escalation trends and provides real-time and scheduled feedback to team members. • Delivers targeted training and coaching to enhance team members’ understanding of escalation scenarios and best practices. • Serves as the primary point of contact for complex or sensitive escalation cases. • Creates and processes the weekly refund check utility file in accordance with established timelines and quality standards. • Assists with all refund reports and projects as needed. • Helps onboard and mentor new team members, reinforcing departmental policies and procedures. • Provides backup coverage and support to the supervisor or manager when needed. • All other duties or projects as assigned.
• Bachelor's degree in a related field preferred. • 2+ years of experience in a lead or supervisory role with a proven track record of team development and mentoring. • 3+ years of experience in revenue cycle management, specifically in collections and/or denial management. • Strong understanding of healthcare billing principles, insurance claims processing, and reimbursement methodologies. • Analytical mindset with the ability to interpret data and generate meaningful insights. • Strong problem solving and decision-making abilities. • Exceptional communication and interpersonal skills.
• Eligible for a quarterly bonus
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