Sr Director, Demand Fulfillment Product Delivery Lead

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September 26

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US Foods

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B2B • eCommerce • Food Service

US Foods is one of the largest food service distributors in the United States, offering a wide range of products, culinary equipment, and support services for food businesses. They focus on product innovation, sustainability, and customer partnership, providing tools and resources to help clients enhance their operations and meet diverse dietary preferences. With a commitment to quality, safety, and community engagement, US Foods aims to positively impact both customers and the environment.

10,000+ employees

🤝 B2B

🛍️ eCommerce

📋 Description

• Improve demand accuracy through toll tuning and implementation (Blue Yonder Forecasting) • Make and meet business value commitments through innovative advising and thoughtful execution • Assess future state Transportation Management System needs, develop a multi-year roadmap for transformation, and drive leadership approval • Support product and freight buyer satisfaction and engagement through intuitive and data -connected technology solutions • Monitor and analyze key performance indicators (KPIs) to drive continuous improvement and establish action plans • Partner with enterprise planning efforts to transition to a package purchase order generation model • Build effective partnerships with Supply Chain leadership in corporate functions and distribution centers • Ensure customer satisfactory by maintaining high standards of IT product delivery and service • Manage department budget for operating expense and capital expenditures within business as usual and project portfolio • Manage vendor relationships and assess/select new technology to achieve business outcomes • Collaborate with executive leadership, Supply Chain, Digital & Technology, Transformation office, HR, Finance, and Legal • Supervise and develop team members and contractors; other duties as assigned

🎯 Requirements

• 10 years’ experience in software development and implementation including 5 years management experience • End-to-end delivery of a Transportation Management System from RFP to completion preferred • Multiple years of experience in IT leadership and/or governance or other relevant areas • Experience developing an innovation and future-proof agenda preferred • Experience owning a product throughout its lifecycle preferred • Experience leading large-scale projects ($5m+) preferred • Demonstrated capability to build relationships and manage satisfaction of internal customers • Create, sell, and attain project and department budgets • Manage, capacitive, and adjust organization headcount • Persist and deliver on-time, on-budget, on-quality, on-fit service or product • Coach performance, behavior, and quality of direct and indirect team talent • Manage partner service level, performance, cost predictability, education, alignment, and reputation • Develop business acumen at function level • Anticipate, mitigate, and chaperone escalations • Functional / technical expertise relevant to role • Communication, change management, persistence, and influence skills • Bachelor's degree in Computer Science, Business, or related field or equivalent experience • May travel up to 20% depending on business needs • Supervisory experience: will supervise 10 direct and indirect reports, plus contractors

🏖️ Benefits

• This role will also receive annual incentive plan bonus. • Health insurance • Pre-tax spending accounts • Retirement benefits • Paid time off • Short-term and long-term disability • Employee stock purchase plan • Life insurance • Flexible Work Policy: 100% remote anywhere in the United States except Hawaii or United States Territories • Potential to travel up to 20% (dependent on business needs)