Interviewer for Corporate Surveys, Call Center, Home Office

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USUMA GmbH

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1990

📣 Marketing

💼 Consulting

Marketing • Consulting

USUMA GmbH is a Berlin-based market research and social research firm that conducts telephone and other surveys for studies on societal and economic topics such as media, economy, science, and politics. The company runs probabilistic telephone interviews of private households, organizations, and companies, supporting over 200,000 participants annually, and provides services to clients including public institutions and commercial organizations. USUMA is ISO 20252 certified and a long-standing member of the German market- and social-research association; it also operates a phone studio, hires interviewers (including student-friendly roles), and offers project and quality assurance services.

📋 Description

• You conduct telephone interviews with a range of companies on various topics (e.g., satisfaction surveys, industry trends, market positioning) and gain insight into current issues!

🎯 Requirements

• Experience conducting telephone surveys or working in a call center environment (cold calling) • Strong communication skills and a clear, friendly telephone manner • Proficient computer skills • Flexibility and reliability in following guidelines and meeting schedules • Ability to work independently and with a focus on achieving targets • At least 18 years old

🏖️ Benefits

• Flexible working hours between 08:30 and 18:30 • A friendly and open team • A long-term freelance or secondary/part-time opportunity • Training on professional communication • Performance-based pay