VALCE Talent Solutions
11 - 50 employees
Founded 2016
🤝 B2B
🎯 Recruiter
💼 Consulting
B2B • Recruitment • Consulting
VALCE Talent Solutions is a company specializing in nearshoring, IT talent acquisition, and consultancy aimed at helping businesses expand globally, particularly in Mexico, LATAM, and the United States. They offer customized solutions that include talent recruitment, workforce management, and the integration of technology and artificial intelligence to enhance business processes. With a strong focus on strategic consulting, VALCE aims to connect technology, talent, and tangible results, boasting a robust network of IT professionals and a proven track record of successful placements and project scaling.
Traffic Customer Service Specialist
Job not on LinkedIn
🔥 0 minutes ago
🇲🇽 Mexico – Remote
💵 $800 / month
⏳ Contract/Temporary
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 15%
🗣️🇪🇸 Spanish Required
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VALCE Talent Solutions
11 - 50 employees
Founded 2016
🤝 B2B
🎯 Recruiter
💼 Consulting
B2B • Recruitment • Consulting
VALCE Talent Solutions is a company specializing in nearshoring, IT talent acquisition, and consultancy aimed at helping businesses expand globally, particularly in Mexico, LATAM, and the United States. They offer customized solutions that include talent recruitment, workforce management, and the integration of technology and artificial intelligence to enhance business processes. With a strong focus on strategic consulting, VALCE aims to connect technology, talent, and tangible results, boasting a robust network of IT professionals and a proven track record of successful placements and project scaling.
📋 Description
• Monitor daily shipments and provide real-time updates to clients • Coordinate with carriers and drivers to ensure on-time pickups and deliveries (OTD) • Proactively resolve transit delays, route deviations, or documentation issues • Maintain accurate logs of shipping data and customer interactions in the system • Serve as the main point of contact for tracking shipments and resolving transit issues • Ensure seamless communication between carriers and clients
🎯 Requirements
• Minimum 1 year of experience in customer service within the logistics, traffic, or supply chain industry • Advanced conversational English (written and spoken) • Proficiency in logistics tracking software and Excel • Own reliable work setup: laptop/PC and high-speed, stable internet connection • Availability to work Monday to Friday, 8:00 AM–5:00 PM EST
🏖️ Benefits
• Negotiable compensation • Own work setup required (laptop/PC and high-speed, stable internet connection)
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