Reimbursement Specialist

🕒 3 days ago

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Valeris

1001 - 5000 employees

💊 Pharmaceuticals

🏥 Healthcare

🤝 B2B

Pharmaceuticals • Healthcare • B2B

Valeris is a fully integrated life sciences commercialization partner formed by the merger of PharmaCord and Mercalis. The company provides comprehensive solutions across the healthcare value chain to help life sciences companies bring products to market and improve patient access and adherence. Valeris offers data and strategic insights, patient support and access programs, and healthcare provider engagement tools, serving over 500 life sciences customers and supporting millions of patients. Headquartered in Morrisville, North Carolina and Jeffersonville, Indiana, Valeris focuses on enabling commercialization and patient-centric services for pharmaceutical and life sciences organizations.

📋 Description

• Providing in-depth knowledge of client programs by working directly with patients, healthcare providers, and insurance companies to answer inquiries, process service requests, and assess benefits coverage • Performing patient level benefits verifications for all major medical and pharmacy benefits plans • Coordination of prior authorizations based on payer guidelines and compliance with regulations • Reviewing patient assistance enrollment forms and supporting documentation to assess patient eligibility • Communicating patient eligibility to patients, healthcare providers, and/or consignment pharmacies • Assisting inbound callers and resolving inquiries • Reporting of Adverse Events/Product Complaint inquiries received • Effectively using internal technology platform to complete claims processing • Communicating with key medical practice accounts and sales representatives regarding case statuses

🎯 Requirements

• Bachelor's degree strongly preferred or equivalent experience required; completion of a high school diploma or GED is required • 6 months customer service experience, payer benefits experience (reimbursement, prior authorization, etc.), healthcare industry experience or healthcare related certification, license, or equivalent coursework is strongly preferred • Bilingual is a plus

🏖️ Benefits

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs • Additional health support, including telehealth and Employee Assistance Program (EAP) services • Company match on Health Savings Account contributions • Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000 • Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability • 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting • Paid Time Off (PTO) and Sick Leave to support work-life balance • Team members receive nine paid holidays plus two floating holidays • Opportunities for advancement in a company that supports personal and professional growth • A challenging, stimulating work environment that encourages new ideas • Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace • A mission-driven, inclusive culture where your work makes a meaningful impact

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