Vanderlande
Vanderlande is a market-leading, global partner for future-proof logistic process automation in the warehousing, airports and parcel sectors. Its extensive portfolio of integrated solutions – innovative systems, intelligent software and life-cycle services – results in the realisation of fast, reliable and efficient automation technology.
5001 - 10000 employees
Service Contract Manager
Job not on LinkedIn
3 days ago
🏄 California – Remote
🤠 Texas – Remote
💵 $125k - $130k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
👔 Manager
🦅 H1B Visa Sponsor
Vanderlande
Vanderlande is a market-leading, global partner for future-proof logistic process automation in the warehousing, airports and parcel sectors. Its extensive portfolio of integrated solutions – innovative systems, intelligent software and life-cycle services – results in the realisation of fast, reliable and efficient automation technology.
5001 - 10000 employees
📋 Description
• Manage multiple customer service contracts within the North America Airport Services business • Implement, manage, analyze and optimize service contracts for Airport customers • Prepare and conduct tactical/quarterly meetings with Services site Manager • Act as the representative towards the client on tactical issues • Collaborate with Site Managers to drive a High Performance Company culture • Support site managers with training, process standards, and company regulations • Ensure adherence to company policy, customer policy, and government regulations • Improve service processes, including service quality • Initiate procurement of external suppliers needed for contract execution • Support sales in acquiring new customers and implementation of new service contracts • Prepare contract renewals, addenda, and indexations
🎯 Requirements
• Bachelor or Master’s degree • 3+ years of relevant working experience (preferably in airports and/or logistics) • Proven track record in continuous improvement and problem solving with a hands-on mentality • Experience coordinating training with a team; on-boarding; appraisals; recognition; recruiting • Must be able to attain and sustain an Airport I.D. Badge and U.S. Customs Seal
🏖️ Benefits
• Annual performance bonus program • Reasonable accommodations for individuals with disabilities
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