Partner Success Manager

Job not on LinkedIn

2 hours ago

🌲 Oregon – Remote

Although this job is listed in Oregon, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

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VaxCare

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Healthcare Insurance • SaaS • B2B

VaxCare is a company that provides an innovative solution for managing vaccine inventory and administration at medical practices. VaxCare ensures that practices have all the vaccines they need at no cost, automating inventory management and billing processes. By simplifying the vaccine administration workflow, integrating with Electronic Health Records (EHRs), and handling all billing payments, VaxCare helps medical practices to increase efficiency, reduce overhead, and enhance patient care. The company's platform not only improves administrative processes but also aids in raising immunization rates, contributing positively to community health.

51 - 200 employees

⚕️ Healthcare Insurance

☁️ SaaS

🤝 B2B

💰 $1.5M Debt Financing on 2012-10

📋 Description

• Represent VaxCare to its partner base to maximize the technology platform • Execute partner engagement strategies for a healthy and engaging relationship • Meet and exceed Key Performance Metrics including volume growth and partner satisfaction • Collaborate with internal teams for ongoing partner training • Develop and manage Partner Success Plans aiming for agreed outcomes • Act as the partner advocate by acquiring feedback and communicating internally • Maintain a continuous improvement mindset to drive increased efficiency using tools • Recommend actions to optimize partner use of VaxCare’s technology

🎯 Requirements

• Experience in direct partner (customer) engagement (selling, account management) • Proven history of establishing healthy, trust-based partner relationships • Experience in delivering client focused solutions based on partner (customer) and business needs • Demonstrated ability to communicate, present, and influence credibly and effectively at all levels • Proven ability to work cross-functionally to communicate partner feedback • History of using data to drive and prove results • Ability to travel up to 50% of the time • Experience in the healthcare industry (with emphasis on vaccinations) is a plus • Good organizational and time management skills • Valid driver’s license and clean driving record

🏖️ Benefits

• Flexible work arrangements