Peer Support Specialist

October 1

🌲 North Carolina – Remote

Although this job is listed in North Carolina, this company may be open to hiring remote in other states.

💵 $46.3k - $60.2k / year

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

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Vaya Health

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Healthcare Insurance • Healthcare • Social Impact

Vaya Health is a North Carolina-based organization that manages services for individuals with behavioral health issues, including mental health and substance use disorders, intellectual and developmental disabilities (I/DD), and traumatic brain injuries (TBI). The organization provides Medicaid services tailored for these populations, focusing on a person-centered approach that connects members to the necessary care and support for their unique health and wellness goals. Vaya Health emphasizes collaboration across various care areas to ensure comprehensive support for its members, fostering healthier communities across the region.

501 - 1000 employees

Founded 1972

⚕️ Healthcare Insurance

🌍 Social Impact

📋 Description

• Provide in-reach, engagement, education and support to adults with serious mental illness (SMI) or serious and persistent mental illness (SPMI) about community-based mental health services and supported housing options. • Make minimum in-reach visits per day and meet weekly/monthly visit and Informed Decision-Making Tool completion requirements. • Maintain caseload ensuring every person has a Peer Support Specialist visit prior to reaching 90 days; communicate with manager about events affecting minimum requirements. • Coordinate face-to-face meetings with members/recipients and guardians to determine interest in integrated supported housing with tenancy rights and behavioral health services. • Assess interest in supported housing, explain benefits and financial aspects, facilitate and accompany site visits to permanent housing, and review housing preferences. • Explore and address concerns of members who decline or are ambivalent about supported housing; provide linkage to ongoing in-reach and education/exposure to housing options and supports. • Educate members/recipients about services covered under the North Carolina State Plan for Medical Assistance, Medicaid 1915(b)(c) waiver, or State funded service array. • Document all Peer Support Specialist activities, track outcomes and refusals, make documentation available to the State upon request. • Participate in necessary NC state-level activities including training, information sessions, and committees related to Transitions to Community Living Initiative. • Coordinate closely with Transition Coordinators, care management, and other Vaya departments to ensure smooth transitions and address barriers; perform other duties as assigned.

🎯 Requirements

• Must reside in North Carolina or within 40 miles of the North Carolina border; must live in or near Vance, Franklin, Granville, or Person County, NC. • NC Certified Peer Support Specialist (Licensure/Certification Required). • High school diploma or GED required. • 1-2 years of experience working with the MH/SU population. • Ability to access and use confidential healthcare information/PHI and comply with HIPAA and 42 CFR Part 2; must sign confidentiality statement. • Ability to establish appropriate and respectful relationships with persons with disabilities and their families; ability to interact professionally with upset individuals. • Knowledge of Medicaid, Special Assistance, Medicaid 1915(b)(c) waiver, and State funded service array. • Ability to perform documentation and reporting of in-reach activities and outcomes. • Ability to perform physical activities including crouching, reaching, walking, talking, hearing, repetitive motion; lifting up to 10 pounds; sitting for extended periods.

🏖️ Benefits

• This position is non-exempt and is eligible for overtime compensation. • Home-based position (remote) with required community travel. • Additional training provided after hire (Assertive Engagement, Motivational Interviewing, Active Listening, RENEW Transition Model). • Confidentiality and HIPAA/42 CFR Part 2 training required.