Global Program Manager – Cloud Development

September 28

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Veeva Systems

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SaaS • Healthcare Insurance • Pharmaceuticals

Veeva Systems is a cloud-computing company focused on the global life sciences industry. It provides software, data, and consulting services to streamline research and development, quality management, regulatory operations, and commercial processes. Veeva's solutions encompass clinical trials, regulatory submissions, drug safety management, and commercial execution to support life sciences enterprises in their mission to improve and extend life.

1001 - 5000 employees

☁️ SaaS

⚕️ Healthcare Insurance

💊 Pharmaceuticals

📋 Description

• Service Delivery accountability for one or more Global Vault implementations in Clinical, Safety, and Regulatory at strategic accounts • Deep partnership with customer leadership, IT, and business stakeholders to define deployment, governance, and transformation roadmap • Collaborate and actively communicate with Sales, Strategy, Product Management, Customer Success, and Services Leadership teams to keep everyone aligned on program milestones and activities • Develop strategic relationships with the customer’s IT and business executives and become the customer’s trusted advisor • Develop implementation proposals and lead services contract negotiations • Oversee the project execution performed by the Professional Services team and act as first line of defense for customer or internal escalations • Ensure a smooth transition to, and oversee, the post-deployment application management teams

🎯 Requirements

• 7+ years in large-scale program management within the Pharmaceutical R&D space (Clinical, RIM, or Safety) • In-depth Pharmaceutical R&D knowledge in at least 1 of the following functional areas – Clinical, Regulatory, Safety, Quality, Manufacturing • Consulting experience across multiple functional areas for enterprise pharma clients • Track record of success leading diverse global teams to deliver large, complex GxP technology implementations with outstanding results • Experience in technology strategy and roadmap development for large customers, ideally in GxP environments • Proven ability to critically and objectively interpret, evaluate and communicate information to effectively influence at the executive level • Skills in problem resolution, negotiation, dealing with ambiguity, establishment of effective processes, influencing without authority • Works well with third parties: can organize and galvanize a disparate group of people, keeping cadence in the program high • Based in the EU or UK and able to travel up to 50% of the time • Qualified candidates must be legally authorized to be employed in the European Union or the UK • Nice to have: Veeva Vault implementation experience • Nice to have: Software as a Service implementation experience in GxP space

🏖️ Benefits

• Work Anywhere: flexibility to work from home or in the office • Remote, full-time customer-facing role (work from customer site, home office, offsite meetings) • Equal opportunity employer committed to inclusion and diversity • Assistance or accommodation for applicants with disabilities (contact talent_accommodations@veeva.com)