Global Program Manager, Development Cloud

September 29

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Veeva Systems

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SaaS • Healthcare Insurance • Pharmaceuticals

Veeva Systems is a cloud-computing company focused on the global life sciences industry. It provides software, data, and consulting services to streamline research and development, quality management, regulatory operations, and commercial processes. Veeva's solutions encompass clinical trials, regulatory submissions, drug safety management, and commercial execution to support life sciences enterprises in their mission to improve and extend life.

1001 - 5000 employees

☁️ SaaS

⚕️ Healthcare Insurance

💊 Pharmaceuticals

📋 Description

• Service Delivery accountability for one or more Global Vault implementations in Clinical, Safety, and Regulatory at strategic accounts • Deep partnership with customer leadership, IT, and business stakeholders to define deployment, governance, and transformation roadmap • Collaborate and actively communicate with Sales, Strategy, Product Management, Customer Success, and Services Leadership to keep programs aligned and informed • Develop strategic relationships with the customer’s IT and business executives and act as trusted advisor • Develop implementation proposals and lead services contract negotiations • Oversee project execution performed by the Professional Services team and act as first line of defense for customer or internal escalations • Ensure smooth transition to, and oversee, post-deployment application management teams • Own customer success and lead as the services executive partnering across Veeva teams

🎯 Requirements

• 7+ years in large-scale program management within the Pharmaceutical R&D space (Clinical, RIM, or Safety) • In-depth Pharmaceutical R&D knowledge in at least 1 of: Clinical, Regulatory, Safety, Quality, Manufacturing • Consulting experience across multiple functional areas for enterprise pharma clients • Track record of leading diverse global teams to deliver large, complex GxP technology implementations • Experience in technology strategy and roadmap development for large customers, ideally in GxP environments • Proven ability to interpret, evaluate and communicate information to influence at the executive level • Skills in problem resolution, negotiation, dealing with ambiguity, establishment of effective processes, influencing without authority • Ability to work with third parties and organize disparate groups to maintain program cadence • Based in the EU or UK and able to travel up to 50% of the time • Must be legally authorized to be employed in the European Union or the UK; Veeva does not anticipate providing visa sponsorship • Nice to have: Veeva Vault implementation experience • Nice to have: Software as a Service implementation experience in GxP space

🏖️ Benefits

• Work Anywhere: flexibility to work from home or in the office • Equal opportunity employer committed to fostering a culture of inclusion and diversity • Assistance/accommodation for disability or special needs during application (talent_accommodations@veeva.com)