Implementation Consultant, Quality Systems

October 1

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Veeva Systems

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SaaS • Healthcare Insurance • Pharmaceuticals

Veeva Systems is a cloud-computing company focused on the global life sciences industry. It provides software, data, and consulting services to streamline research and development, quality management, regulatory operations, and commercial processes. Veeva's solutions encompass clinical trials, regulatory submissions, drug safety management, and commercial execution to support life sciences enterprises in their mission to improve and extend life.

1001 - 5000 employees

☁️ SaaS

⚕️ Healthcare Insurance

💊 Pharmaceuticals

📋 Description

• Evangelize Veeva’s mission and work as a key member of the Professional Services team • Lead small and midsized (SMB) life sciences customers through implementation of Veeva’s Vault Quality Suite • Participate in projects designing and deploying Quality systems at life sciences companies • Execute workshops and support customer discussions of the Vault Quality suite (Vault QMS, Vault QualityDocs, Vault Training, Station Manager, Validation Management, and LIMS) • Lead workshop preparation and delivery, requirements gathering, configuration, validation, and customer training • Gather customer functional and technical requirements and translate requirements into system configuration and implementation • Support project management activities such as status reporting, timeline oversight, and resource management • Collaborate closely with other Veeva teams to innovate and improve project delivery and ensure customer success

🎯 Requirements

• Understanding of Quality processes in Life Sciences and the relevant compliance considerations and/or understanding of the principles of Content Management • Experience implementing Document or Quality Management systems for life sciences as a consultant or IT representative • Knowledge of Quality operations within the Life Sciences, Pharmaceutical, Biotech, Medtech industry, and/or equivalent • Ability to translate technology to the business or end-users • Ability to act with speed to understand business requirements and a willingness to “roll up your sleeves” to design and implement a solution • Exposure to life sciences compliance and computer systems validation requirements • Ability to travel approx 30-50% • Understanding of Computer Systems Validation (nice to have) • Understanding of Learning Management Systems and GxP training needs and regulations (nice to have) • Understanding of LIMS (nice to have) • Proven track record leading high-impact global system implementation programs as a consultant, business or IT lead, and/or business sponsor (nice to have) • Direct experience with Quality Management, Learning Management, Content Management, and/or Laboratory Information Management systems (for example, Veeva Vault, EtQ, TrackWise, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs, Compliance Wire, Cornerstone, LabVantage) (nice to have) • Life science, computer science, or related degree (nice to have) • SaaS/Cloud experience (nice to have) • Experience in services delivery management and/or systems implementation (nice to have)

🏖️ Benefits

• Work Anywhere flexibility to work from home or in the office • Remote position with opportunities across the EU • Equal opportunity employer committed to inclusion and diversity • Disability accommodations available; contact talent_accommodations@veeva.com