Senior Implementation Consultant, Quality Systems

September 26

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Veeva Systems

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SaaS • Healthcare Insurance • Pharmaceuticals

Veeva Systems is a cloud-computing company focused on the global life sciences industry. It provides software, data, and consulting services to streamline research and development, quality management, regulatory operations, and commercial processes. Veeva's solutions encompass clinical trials, regulatory submissions, drug safety management, and commercial execution to support life sciences enterprises in their mission to improve and extend life.

1001 - 5000 employees

☁️ SaaS

⚕️ Healthcare Insurance

💊 Pharmaceuticals

📋 Description

• Lead life sciences customers in the rapid configuration and implementation of applications to support the management of quality processes • Guide customers on how to enhance their quality and compliance culture through the use of Veeva’s Quality suite to drive risk analysis, quality metrics, continuous improvement, and audit/inspection readiness • Define strategies and implementation program(s) for deploying Vault Quality across an organization globally • Content management solution design, prototyping, configuration, and documentation • Project management, including resource planning, leading and motivating a cross-functional team, and project tracking and forecasting • Primary customer liaison managing communication between the project team, customer, and internal stakeholders • Mentor project team and junior consultants in the Professional Services organization • Represent Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.) • Ensure customer success from beginning to end of the engagement life cycle • Work closely with Veeva Product, Sales, and Strategy teams to advocate for customers and ensure long-term success

🎯 Requirements

• 10+ years’ experience working with life sciences companies in the quality domain • Proven track record leading high-impact global system implementation programs for life sciences as a consultant, business or IT lead, and/or business sponsor for quality software solutions • Proven expertise in quality and compliance, quality management systems, document control, and global change management • Proven ability to manage diverse stakeholders and ensure delivery to a high degree of satisfaction • Ability and willingness to “roll up your sleeves” to design and implement a Quality solution • Ability to quickly understand business requirements and create corresponding solution designs • Proven ability to work independently in a dynamic, fast-moving environment • Expert on life sciences compliance and computer systems validation requirements • Ability to travel, up to 50% • 4-year degree required • Qualified candidates must be legally authorized to be employed in Europe; Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position • Nice to have: Direct experience with Veeva Vault, QUMAS, MasterControl, TrackWise, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs • Nice to have: Life Science, computer science, or related degree • Nice to have: RAC and/or ASW Certification • Nice to have: SaaS/Cloud experience • Nice to have: Experience in demoing software applications in product pre-sales • Nice to have: Experience in services delivery management

🏖️ Benefits

• Work Anywhere flexibility to work from home or in the office • Health & wellness programs • Veeva charitable giving program