RFP Agent

🔥 13 hours ago

🇲🇹 Malta – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

✨ Agent

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Logo of Ventures Lab

Ventures Lab

201 - 500 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Ventures Lab is a leading company providing end-to-end iGaming and financial business solutions. They operate as a prominent sports betting and gaming group in the online sector, offering a proprietary platform with managed services to support the iGaming, fintech, and banking industries. Their technology includes a versatile gaming platform for both sports and casino verticals, and features such as customer support, marketing solutions, CRM, and business intelligence tools. Ventures Lab is equipped to handle numerous payment methods, fraud control, and offers a robust infrastructure for hosting and network management. With licenses in major jurisdictions, they cater to partners seeking to expand their iGaming businesses worldwide by providing customizable and scalable solutions.

📋 Description

• Conduct client due diligence and enhanced due diligence for high-risk users and transactions, including Politically Exposed Persons • Collect, review, and verify KYC information and documentation and perform analytical risk assessments for new clients • Review potential PEP and sanctions matches during registration and collect PEP declarations where necessary • Monitor and investigate suspicious transactions using risk assessment tools and escalate high-risk cases to the MLRO or management • Identify and act on fraudulent activities including credit card fraud, chargebacks, identity theft, phishing, and money laundering • Implement and manage real-time alerting for suspicious transactions and apply mitigation procedures • Address and resolve internal and external payment-related inquiries, collaborating with external payment providers • Process player deposits and withdrawals according to company policies and regulatory requirements • Monitor payment provider approval ratios and analyze transaction performance to recommend improvements • Implement and oversee payment processing workflows • Analyse and escalate suspicious activity reports in line with AML policies and procedures • Work with the Compliance department to maintain and enhance AML frameworks and reporting structures • Periodically evaluate existing clients according to established policies and procedures • Work shifts between Monday and Sunday, including specified CET shifts

🎯 Requirements

• 2–3 years’ experience in a risk, fraud, payments, or AML role—preferably in iGaming industry (online casino or sportsbook) • Practical knowledge of various fraud detection techniques • Experience with fraud monitoring and online payment systems • Familiarity with Anti-Money Laundering (AML), Know Your Customer (KYC), and Enhanced Due Diligence (EDD) requirements • Understanding regulations within various iGaming jurisdictions / markets • Strong analytical skills with the ability to interpret complex data sets and identify actionable insights • Exceptional organizational and time-management skills, with the ability to prioritize tasks in a dynamic environment • Customer-oriented mindset with a proactive approach to resolving challenges and improving processes • Detail-oriented with sharp analytical and investigative skills and the ability to identify and address irregular activity • A great communicator who thrives in group environment; team player • Ready to work shifts, including evenings and weekends

🏖️ Benefits

• Competitive salary synonymous with skills and experience • Performance and bonus structure dependent on achievement of set targets and personal performance

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