Implementation Engineer

🕒 3 days ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

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Verifiable

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚕️ Healthcare Insurance

☁️ SaaS

Healthcare Insurance • SaaS

Verifiable is a company specializing in healthcare provider network optimization. They offer a suite of solutions for primary source verifications, network monitoring, credentialing, and provider onboarding. Verifiable aims to streamline operations, enhance compliance, and improve provider network efficiency, working with organizations across the healthcare ecosystem. Their services include fast and automated credentialing processes, real-time primary source verifications, and provider enrollment management. With a focus on reliability and speed, Verifiable assists healthcare organizations in achieving operational excellence and reducing costs while maintaining compliance with NCQA standards.

📋 Description

• Configure Verifiable’s Salesforce-based SaaS solutions for customer implementations, including fields, page layouts, permissions, automation, reporting, dashboards, and implementation-specific configuration. • Partner with Implementation Managers to translate customer requirements into clear technical solutions, implementation tasks, and delivery plans. • Serve as a trusted technical resource for customers and internal teams throughout the implementation lifecycle. • Build, update, and troubleshoot Salesforce automation, including Flow-based processes, validation rules, data updates, and configuration-driven business logic. • Support data migration, data cleanup, and backfill activities using Salesforce tools such as Data Loader, reports, exports, and structured import processes. • Configure and validate Salesforce security models, including users, profiles, permission sets, roles, sharing settings, and object/field-level access. • Troubleshoot technical issues during implementation, identify root causes, and clearly communicate resolution options. • Collaborate with Product and Engineering teams to define technical gaps, product issues, enhancement requests, or required development support. • Participate in QA, UAT support, and go-live readiness activities to ensure implementations are accurate, stable, and customer-ready. • Create and maintain technical documentation, including configuration notes, solution designs, deployment notes, testing instructions, and customer-specific implementation details. • Communicate clearly with technical and non-technical stakeholders, including customers, Implementation Managers, Engineering, Product, and Customer Success. • Apply Salesforce and Verifiable implementation best practices to ensure solutions are scalable, supportable, and aligned with long-term customer success.

🎯 Requirements

• 3+ years of experience implementing and configuring Salesforce or Salesforce-based SaaS solutions for customers. • Strong hands-on Salesforce configuration experience, including objects, fields, page layouts, record types, validation rules, reports, dashboards, and permissions. • Experience building and troubleshooting Salesforce Flows. • Understanding of Salesforce security and sharing architecture, including users, profiles, roles, permission sets, sharing rules, and object/field-level security. • Experience with data migration, data repair, or data backfill activities using tools such as Data Loader, Salesforce reports, exports, and structured data imports. • Ability to analyze customer requirements and translate them into technical implementation tasks. • Strong troubleshooting and problem-solving skills, especially within Salesforce automation, data, permissions, and configuration. • Ability to identify when a request requires product, engineering, or development support and clearly specify the needed technical changes. • Experience delivering custom Salesforce configuration in environments that include a managed package, with an understanding of package constraints, extension patterns, upgrade impacts, and how to avoid breaking managed package functionality.

🏖️ Benefits

• Health/Vision/Dental plans • unlimited PTO • new Apple equipment • startup equity as part of your comp package