Contact Center Representative

3 days ago

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

+15 more states

🌵 Arizona – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote

💵 $17 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

Apply Now

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Verisys

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Verisys is the leading provider of the most comprehensive health care data (FACIS), coupled with deep health care industry experience to provide the data through agile technology used to screen, verify, monitor for credentialing, enrolling, and hiring the individuals and entities in the health care sector.

201 - 500 employees

📋 Description

• Provide top notch customer service in a fast-paced environment • Educate and assist customers and health care providers with Verisys services and data • Maintain high-performance metrics around quality, accuracy, as well as customer satisfaction • Be able to make sound decisions while keeping the customer and company in mind • Ability to work independently while doing what’s best for our customers • Involved in all aspects of customer service, including solving problems, answering questions • Ability to work with customers to ensure fantastic service • Pragmatically and effectively communicate to both internal and external customers • Respond promptly and efficiently to incoming requests

🎯 Requirements

• Ability to create and deliver the best customer experience possible • Excellent verbal and written communication skills • The ability to work in a fast-paced environment while being organized and using your time efficiently • Empathy to customer concerns and ability to display sincere desire to find a resolution • Ability to meet strict attendance guidelines • Excellent written and verbal communication skills • Ability to adjust between technical and functional to meet audience comprehension • Strong critical thinking skills with the ability to work through and understand the details to arrive at solutions • Highly organized, with ability to multitask to meet or exceed deadlines in a fast-paced, changing environment • Uncompromised approach to meet/exceed requirements • High School Diploma or GED required

🏖️ Benefits

• Amazing medical, dental, and vision plans • Generous Paid Time Off • 11 Company Paid Holidays per year • Short-Term and Long-term Disability & company paid Life Insurance • 401(k) Plan with generous Company Match (100% vesting from day 1) • Tuition Reimbursement Program