Learning Development Program Manager

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🐊 Florida, Illinois, +4 more states – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

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Veritext Canada

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1983

⚖️ Legal

🤝 B2B

☁️ SaaS

Legal • B2B • SaaS

Veritext Canada is a North American litigation support company with a local Canadian footprint, providing court reporting, transcription, CART/captioning, mediation and virtual courtroom services for law firms and corporations. The company operates locations across multiple Canadian provinces and offers state-of-the-art conference rooms, remote reporting and integrated digital tools (e. g. , MyVeritext portal, exhibit sharing and filing-date calculators). Veritext emphasizes advanced data security, proprietary technology and on-time delivery to streamline discovery and handle complex cases.

📋 Description

• Develop, manage, and continuously improve core Learning & Development programs aligned with business priorities. This includes identifying resource needs, managing project schedules, and measuring program effectiveness. Programs may include onboarding, leadership and manager development, coaching, continuing education, certifications, and content curation. • Partner with cross-functional teams and leaders to understand business challenges, anticipate capability needs, and co-create learning solutions that drive performance and support change initiatives. • Design and build engaging, learner-centered L&D content and resources across multiple modalities (in-person, virtual, eLearning, blended, coaching, job aids, and performance support tools), applying adult learning principles and learning science. • Facilitate and/or deliver live training sessions, workshops, and cohort-based learning experiences in both in-person and virtual environments, adapting delivery to diverse audiences. • Use data, feedback, and learning analytics to evaluate program effectiveness, track outcomes, and continuously improve learning experiences. • Leverage learning technologies (e.g., LMS/LXP, digital content platforms) and explore AI-enabled tools to enhance learning design, personalization, and efficiency. • Enable managers and leaders to reinforce learning through toolkits, coaching guides, and practical application resources.

🎯 Requirements

• Strong ability to design, deliver, and facilitate learning experiences for small and large groups, in-person, virtual, and hybrid, across diverse audiences • Demonstrated ability to use data and insights to inform decisions, influence stakeholders, and evaluate learning impact • Proven project management skills, with the ability to manage multiple initiatives simultaneously in a fast-paced environment • Strong consulting and partnership skills; ability to work effectively with all levels of the organization • Excellent communication, facilitation, and presentation skills • Creative, curious, and solutions-oriented, with a mindset of continuous improvement and experimentation • 4–6+ years of experience in learning & development, enablement, instructional design, or a related field • Experience designing blended and scalable learning solutions that support real-world application • Proficiency in eLearning design and development tools (e.g., Articulate 360, Captivate, Camtasia), with comfort learning and adopting new technologies • Foundational digital and AI fluency, with the ability to explore and responsibly apply new tools to enhance learning outcomes • Strong commitment to inclusive, accessible, and equitable learning design

🏖️ Benefits

• Comprehensive medical, dental and vision insurance • Hybrid or remote work structure • Paid Time Off to rest, relax and pursue special interests outside of work (8 paid holidays, 4 personal days, vacation, sick and discretionary time) • Robust suite of mental health benefits with little to no fee for you (and your household members) to support overall mental wellbeing and provide sufficient access to high quality support from board-certified psychiatrists and licensed psychologists/therapists (app based, virtual counseling, daily emails, live and on-demand content, and more) • Matched 401(k) to help you save for your future • Pet insurance to help your pet(s) live a long and happy life • Flexible Spending Accounts (healthcare, dependent care, transit & parking) • Company-paid life insurance as well as short-term and long-term disability insurance • Learning and development opportunities to advance both personally and professionally • Veritext Summer Camp – a fun-filled culture building and learning experience • Generous employee referral program, tuition reimbursement program, employee contests, social opportunities and more!