
501 - 1000 employees
Founded 1996
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
Vermont XCenter is an innovative consulting agency that has been providing customer service solutions for over 20 years. Specializing in omnichannel communication, the company helps businesses optimize their customer interactions through various channels such as phone, WhatsApp, and social media. With a focus on enhancing client experiences, Vermont XCenter integrates technology and human support to deliver comprehensive call center services tailored to meet the unique needs of each client.
🔥 4 minutes ago
🗣️🇧🇷🇵🇹 Portuguese Required
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501 - 1000 employees
Founded 1996
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
Vermont XCenter is an innovative consulting agency that has been providing customer service solutions for over 20 years. Specializing in omnichannel communication, the company helps businesses optimize their customer interactions through various channels such as phone, WhatsApp, and social media. With a focus on enhancing client experiences, Vermont XCenter integrates technology and human support to deliver comprehensive call center services tailored to meet the unique needs of each client.
• Manage and nurture a portfolio of clients, promoting the strategic adoption and use of monday.com • Hold regular meetings to track results, identify challenges, and propose improvements • Identify upsell and cross-sell opportunities, presenting solutions that deliver real value to clients • Collaborate with Sales, Marketing, and Support teams to ensure a smooth and satisfying customer journey • Develop customized success plans with clear goals and growth strategies • Monitor contract renewals, negotiating timelines and terms to maintain the partnership
• Experience in account management or customer success, preferably in SaaS or technology solutions • Active listening skills and a consultative mindset to understand client needs • Ability to lead strategic presentations and enablement workshops • Strong organizational skills to manage multiple clients and prioritize requests efficiently • Familiarity with CRMs and management platforms • Bachelor's degree • Sales and negotiation techniques • CRM
• Commission • Remote work
Apply Now🔥 3 hours ago
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