Account Manager

🕒 August 27

🇧🇷 Brazil – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 30%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Vermont XCenter

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1996

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Vermont XCenter is an innovative consulting agency that has been providing customer service solutions for over 20 years. Specializing in omnichannel communication, the company helps businesses optimize their customer interactions through various channels such as phone, WhatsApp, and social media. With a focus on enhancing client experiences, Vermont XCenter integrates technology and human support to deliver comprehensive call center services tailored to meet the unique needs of each client.

📋 Description

• Manage and nurture a portfolio of clients, driving the adoption and strategic use of monday.com • Conduct regular meetings to track results, identify challenges, and propose improvements • Identify upsell and cross-sell opportunities, presenting solutions that deliver genuine value to clients • Collaborate with the sales, marketing, and support teams to ensure a smooth and satisfying customer journey • Develop customized success plans with clear goals and growth strategies • Manage contract renewals, negotiating terms and conditions to maintain the partnership • Build and strengthen client relationships, ensuring they realize maximum value from monday.com • Drive retention and identify expansion opportunities, serving as the strategic point of reference for each account

🎯 Requirements

• Experience in account management or customer success, preferably in SaaS or technology solutions • Active listening and consultative thinking skills to understand customer needs • Ability to lead strategic presentations and enablement workshops • Strong organizational skills to manage multiple clients and prioritize requests efficiently • Familiarity with CRMs and management platforms • Bachelor's degree • Knowledge of monday.com is a plus • Sales and negotiation skills • Availability to work full-time

🏖️ Benefits

• Commission • Remote work opportunities