Vermont XCenter
B2B • Customer Service • SaaS
Vermont XCenter is an innovative consulting agency that has been providing customer service solutions for over 20 years. Specializing in omnichannel communication, the company helps businesses optimize their customer interactions through various channels such as phone, WhatsApp, and social media. With a focus on enhancing client experiences, Vermont XCenter integrates technology and human support to deliver comprehensive call center services tailored to meet the unique needs of each client.
Implementation Consultant – Salesforce
Job not on LinkedIn
October 30
🗣️🇧🇷🇵🇹 Portuguese Required
Vermont XCenter
B2B • Customer Service • SaaS
Vermont XCenter is an innovative consulting agency that has been providing customer service solutions for over 20 years. Specializing in omnichannel communication, the company helps businesses optimize their customer interactions through various channels such as phone, WhatsApp, and social media. With a focus on enhancing client experiences, Vermont XCenter integrates technology and human support to deliver comprehensive call center services tailored to meet the unique needs of each client.
📋 Description
• Lead discovery, blueprinting, and the project backlog (Marketing/Sales/Service) • Configure forms/landing pages (LPs), lists, emails, workflows, scoring, and authentications • Structure pipelines, properties, sequences, reports, and executive dashboards • Support HubSpot ↔ External Systems integrations (iPaaS/API, webhooks, CSV) • Migrate data/assets with data hygiene and LGPD compliance (Brazilian General Data Protection Law) • Provide tool training.
🎯 Requirements
• Hands-on experience implementing and optimizing Salesforce (Marketing, Pre-Sales, Sales, and Service) • Experience migrating from other CRMs and integrating with other solutions such as ERPs • Ability to log hours, prioritize sprints, and communicate risks.
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