Vero Networks
Telecommunications • eCommerce • B2C
Vero Networks is a broadband service provider offering fast, reliable, and affordable fiber internet to both residential and business customers. The company emphasizes a simple pricing model with no contracts or hidden fees, aiming to enhance online experiences through effective customer service and high-speed internet. With a focus on seamless streaming and complete home WiFi, Vero Networks aims to deliver satisfactory internet services that meet the needs of its users.
NOC Engineer – Tier III
November 8
Vero Networks
Telecommunications • eCommerce • B2C
Vero Networks is a broadband service provider offering fast, reliable, and affordable fiber internet to both residential and business customers. The company emphasizes a simple pricing model with no contracts or hidden fees, aiming to enhance online experiences through effective customer service and high-speed internet. With a focus on seamless streaming and complete home WiFi, Vero Networks aims to deliver satisfactory internet services that meet the needs of its users.
📋 Description
• Monitor and manage multi-vendor network environments, ensuring high availability of fiber and IP transport services. • Lead triage and advanced troubleshooting of complex network events, identifying root causes and driving quick resolution. • Coordinate escalations with internal engineering, field operations, and external vendors. • Manage network fault isolation, configuration, and maintenance of routers, switches, and optical systems. • Conduct proactive network performance analysis, capacity planning, and optimization. • Provide Tier III technical support to internal teams: mentor Tier I/II NOC personnel. • Oversee change management, upgrades, and maintenance windows to minimize service impact. • Maintain detailed documentation, runbooks, and process improvements for network operations. • Ensure SLA adherence, service availability, and MTTR targets are consistently achieved.
🎯 Requirements
• 8–10+ years in network operations, engineering, or telecommunications, with proven experience in NOC or ISP environments. • Deep expertise in IP networking (BGP, OSPF, MPLS, VLANs, VPNs, QoS) and fiber transport systems (DWDM, CWDM, Ethernet). • Hands-on experience with: Juniper (Junos), Cisco, and MikroTik platforms. • Calix XGS-PON and access/aggregation network management systems. • Fixed wireless and LTE platforms such as Cambium, Telrad, or similar. • Advanced diagnostic, analytical, and scripting abilities (Python, shell, or equivalent a plus). • Strong understanding of network monitoring, alerting, and telemetry tools. • Proven ability to lead technical response during major incidents and guide NOC teams through resolution. • Bachelor’s degree in computer science, IT, or equivalent experience preferred.
🏖️ Benefits
• This position requires the ability to sit and work at a desk for extended periods of time, using a computer and other office equipment. • This position requires the ability to perform fine motor tasks, such as typing or using a mouse, for extended period of time.
Apply NowSimilar Jobs
November 3
SD-WAN Engineer working in a dedicated tier 2 NOC team, handling operational quality for managed services. Collaborating with a skilled team to resolve issues and ensure customer satisfaction.
October 23
NOC Engineer role at Softgic focused on monitoring and troubleshooting network incidents in remote settings. Collaborating with engineers for incident resolution and documentation practices.
October 18
Network Operations Manager shaping clinical provider network for Brightside Health. Drive strategic operations and network growth in a high-growth mental healthcare company.
October 15
NOC Engineer II ensuring client network infrastructure exceeds expectations with remote work options. Troubleshooting, documentation, and collaboration with internal teams are key responsibilities.
October 14
NOC Engineer troubleshooting and resolving network outages for Boldyn Networks' clients. Work from home role addressing technical issues and ensuring service quality.