Clinical Case Manager – Veterinary

Job not on LinkedIn

November 19

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Logo of VetCT

VetCT

Healthcare Insurance

VetCT is a renowned provider of veterinary radiology and consulting services. Established in 2009 by radiologists, the company offers comprehensive teleradiology services and specialist case advice for veterinary teams worldwide. VetCT is notable for its 24/7 access to over 200 board-certified veterinary specialists across various species, including small animals, equine, and exotic animals. Committed to improving clinical outcomes, VetCT provides detailed reports and educational opportunities to support the next generation of veterinary professionals, enabling better diagnostics and in-house treatments for veterinary clinics.

201 - 500 employees

⚕️ Healthcare Insurance

📋 Description

• Live case management - handling incoming veterinary cases - including those of clinical urgency and delivering strong client support on a day-to-day basis • Monitoring caseloads and communication systems • Supporting our veterinary specialists via communication and collaboration • Trouble-shooting image transfer and software platform usage (full training will be provided)

🎯 Requirements

• Knowledge and/or experience of working within the veterinary industry • Experience in using computer systems, databases, word-processing and ideally file upload systems • Very strong communication and relationship building skills • Ability to problem solve and use own initiative • Reliable and organized with excellent time management skills • Ability to work calmly, efficiently and accurately under pressure • Adaptable and able to take on multiple tasks • Positive and flexible attitude - welcoming change and progress • A great team player who is flexible and self-motivated

🏖️ Benefits

• - 20 days plus public holidays (Pro Rata) • - Superannuation pension plan • - Employee Assistance Programme • - Company shares scheme (after 6 months of employment)

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