Project Manager – Email Marketing

November 8

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Logo of Veta Virtual

Veta Virtual

B2B • SaaS • Productivity

Veta Virtual is a company specializing in virtual receptionist and virtual assistant services. They provide a range of services including phone answering, inbound and outbound call management, appointment scheduling, and call overflow handling. Their services are designed to convert callers into clients by delivering personalized experiences through dedicated live receptionists. Veta Virtual works across various industries, including legal, accounting, and medical, helping businesses maintain a professional image, improve customer service, and free up internal resources. The company emphasizes human interaction with 100% real human receptionists who integrate seamlessly with existing phone providers, offering a cost-effective solution compared to hiring full-time staff.

📋 Description

• Manage the day-to-day progress of 25+ active eCommerce clients, ensuring all campaigns and email flows are completed on schedule and meet quality standards. • Serve as the main point of contact for clients — delivering confident updates, anticipating challenges, and ensuring expectations are clear and met. • Translate client feedback and goals into clear, actionable tasks for internal team members. • Coordinate the work of Email Marketing Specialists, Copywriters, and Designers, keeping everyone aligned on priorities and timelines. • Lead weekly internal meetings to track progress, resolve blockers, and maintain accountability. • Perform quality assurance (QA) on all deliverables before client delivery to ensure accuracy, tone, and consistency. • Manage all workflows in ClickUp (or similar tools like Asana, Notion, or Monday), maintaining visibility and structure across projects. • Track and analyze campaign performance metrics (Open Rate, CTR, CVR, Deliverability, RPR, LTV) to identify trends and improvement opportunities. • Collaborate with marketing strategists and specialists to optimize campaigns based on data insights. • Provide regular progress reports and performance summaries to leadership and clients.

🎯 Requirements

• 2–5 years of experience as a Project Manager in a marketing or creative agency, preferably focused on email marketing, eCommerce, or performance marketing. • Proven ability to manage 20+ clients simultaneously in a fast-paced, deadline-driven environment. • Experience leading cross-functional teams, including creative, technical, and strategic contributors. • Solid understanding of email marketing tools and workflows, ideally with hands-on experience in Klaviyo (flows, campaigns, segmentation, deliverability, and reporting). • Strong organizational and project management skills, with expertise in ClickUp or equivalent project management systems. • Excellent written and verbal communication skills in English — concise, confident, and client-facing. • High attention to detail, ownership mindset, and the ability to stay calm under pressure. • Comfortable working remotely with strong overlap in Eastern Standard Time (EST) hours. • A proactive, accountable approach — you don’t wait for instructions, you make things move.

🏖️ Benefits

• Competitive monthly compensation in USD based on experience • Performance-based bonuses - more info to be shared during our interviewing process • 100% remote work with flexible hours and a global team culture • A collaborative environment that values clear communication, accountability, and growth • The opportunity to work with a leading marketing agency serving innovative eCommerce brands worldwide

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