Operations Director

November 26

🌲 North Carolina – Remote

Although this job is listed in North Carolina, this company may be open to hiring remote in other states.

⏰ Full Time

🔴 Lead

⚙️ Operations

🦅 H1B Visa Sponsor

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Veterinary Practice Partners

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B2B • Healthcare Insurance • Veterinary

Veterinary Practice Partners is dedicated to empowering veterinarians through a unique co-ownership model that enables professionals to retain clinical autonomy while benefiting from operational support. They aim to keep veterinary medicine in the hands of practitioners by providing business support that allows veterinarians to focus on patient care, grow their practices, and secure their futures. With a commitment to excellence in veterinary care, VPP collaborates with veterinary professionals across the nation to foster a supportive community and offer continuous education and development opportunities.

1001 - 5000 employees

Founded 2011

🤝 B2B

⚕️ Healthcare Insurance

📋 Description

• Serve as the primary operational leader (mini-CEO) for 10-12 partnerships, providing direct oversight and accountability for P&L management, client experience, and value creation in collaboration with our DVM partners. • Function autonomously within VPP’s collaborative culture, balancing independent decision-making with open communication and partnership across teams. • Train and develop Practice Managers into confident, data-driven business leaders capable of independently managing hospital performance and fostering strong, engaged teams. • Execute strategic initiatives and projects across partnerships with a focus on value creation. Collaborate with cross-functional partners to ensure alignment of tools, resources, and performance standards at each partnership. • Lead monthly hospital performance reviews with veterinarian partners and practice manager to create a culture of accountability and business acumen. • Conduct comprehensive facility assessments to identify inefficiencies, bottlenecks, and areas for process enhancement, ensuring optimal use of resources and alignment with organizational objectives. At times, that will mean leveraging technology solutions when appropriate to enhance efficiency’s within the practice. • Work cross-functionally with Operations, Marketing, Finance, Recruiting, HR and the VPP executive team on ad-hoc projects. • Foster a collaborative team culture where veterinarians and staff across VPP hospitals work together on projects with a common goal/vision for success.

🎯 Requirements

• Bachelor’s degree or equivalent preferred. • Experience leading operations within the veterinary industry a plus, but not required. • Experience managing operations with multi-site teams or complex business units across diverse industries. • Experience in an analytically demanding field (e.g., management consulting, private equity, investment banking) that required rigorous analysis, strategic thought partnership with senior leaders, and the ability to convert data-driven insights into meaningful business outcomes. • Experience working with doctors (veterinarians or physicians) a plus. • Ability to juggle multiple priorities with a service-oriented approach to supporting multiple partnerships. High sense of urgency is required in this fast-paced environment. • Strong analytical acumen with a proven track record of leveraging financial and operational data to drive informed, high-impact decisions. • Entrepreneurial, results-driven professional who combines strategic vision with hands-on leadership to unlock growth, empower teams, and build a performance-driven culture.

🏖️ Benefits

• Reasonable accommodations may be made to perform the essential functions.